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Zerigo DNS services down for 6+ hours due to massive DDoS

zerigostatus.com

21–30 of 62 posts

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#22
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

Long time user of DNSimple. Great product, great support, great team, great price. Recommended.

Me too, I can only recommend DNSimple (I'm coming from Zerigo - switched when they were acquired by 8x8), their service is awesome!

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#23
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

Just to second this one: I've used DNSimple for years, and it's an awesome product. I can't imagine doing DNS without it now.

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#24
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

DNSimple is the best, seriously, no really, seriously.

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#25
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

I admit that Zerigo was first to spoil me with a simple interface, but I came to DNSimple from there because of all the extra labor-saving features it has. I figure I get back at least 1-2 weeks of my life every year as a result of being a 100% DNSimple shop.

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#26
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

I know there's much love for DNSimple, but this is the first time that I can remember when the top comment of an X is down post is a competitor essentially posting an advert with no insight on the OP.

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#27
post #26
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

I know there's much love for DNSimple, but this is the first time that I can remember when the top comment of an X is down post is a competitor essentially posting an advert with no insight on the OP.

I tried to add some insight on another comment, but it's tough to say anything about DDoS that hasn't already been said. DDoS attacks suck, mitigating them requires a multi-prong approach and proactive monitoring and agressive banning and even then you can still be screwed if your bandwidth is saturated.

I feel for the operational folks at Zerigo - dealing with this type of outage is hard. The best thing they can do at this point is get back on Twitter and talk to their customers - the last post was 4 hours ago - that's a lifetime when your system is critical.

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#28
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

Your pricing looks amazing - but it looks like you had an outage this morning too. Can you talk about that?

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#29
Seems like if you are serious about mitigating this type of issue (as a consumer), you really should be specifying name servers from different providers. Your primary DNS server can be from dnsimple/zerigo/dnsmadeeasy and your secondary can be route53, or you could run your own.

The only problem seems to be keeping them in sync. Seems like you'd have to poll the primary (using whatever API it exposes) to update the secondary.

Mostly thinking out loud, surely someone more experienced could provide better guidance?

Re: Zerigo DNS services down for 6+ hours due to massive DDoS

#30
post #14

I run DNSimple ( https://dnsimple.com ) and we have a full REST API and support domain registrations, transfers and SSL certificates as well. Plus we have an ALIAS record type that's very useful for pointing your apex to services where they only provide a hostname. I'll be happy to answer any questions you have regarding our service either here or through our support channels.

Your pricing looks amazing - but it looks like you had an outage this morning too. Can you talk about that?

Yes, we had a short outage this morning. We're still investigating the root cause but the symptoms were essentially a simultaneous slow down across all name servers. It's quite possible this is part of the same DDoS that Zerigo is facing, we're not certain - we've been seeing lots of spikes today from various IP addresses (but we've actually been seeing similar patterns for quite some time, as have other DNS providers).

We'll post a more extensive post-mortem once we have a better understanding of what happened, but our main goal at the moment has been to ensure systems remain stable and responsive.

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