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My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

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Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#21

The slow motion advertising apocalypse is coming. Eventually, the advertisers will realize that it doesn't work and people largely ignore it, the content providers will force you to watch the advertisements to get at the content, which people will hate, and which may inevitably come full circle to paywalls for greater content. Until then, we endeavor to build a better ad blocker.

Problem is I don’t think that’s actually true.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#22
post #13

Would be good to know if this is actually true. From a comment in the thread: > Assuming that you tested that this happening only during commercials. When you google the issue, it seems like a lot of other people are saying that it unmutes in general after 5 seconds, which matches what happened to you from the video.

Why would a TV need to unmute itself after 5 seconds?

Presumably it's a bug/defect in the TV.

While that is stupid and I would return such a defective product, there's a difference between "my TV's mute is broken" and "my TV specifically unmutes itself during ads".

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#23

Would be good to know if this is actually true. From a comment in the thread: > Assuming that you tested that this happening only during commercials. When you google the issue, it seems like a lot of other people are saying that it unmutes in general after 5 seconds, which matches what happened to you from the video.

That's still not good. If I mute the TV, it shouldn't unmute itself. It should stay muted until I unmute it.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#24
post #13

Would be good to know if this is actually true. From a comment in the thread: > Assuming that you tested that this happening only during commercials. When you google the issue, it seems like a lot of other people are saying that it unmutes in general after 5 seconds, which matches what happened to you from the video.

Why would a TV need to unmute itself after 5 seconds?

For the same reason of Netflix requiring writers to announce what there characters doing. [0]

"I'm about to unmute the TV and watch an advert from Amazon"

[0] https://www.worldofreel.com/blog/2024/12/27/netflix-tells-wr...

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#25
ProTip: If you download Prime video content and then watch it downloaded, it doesn't have commercials. Not sure if you can do that on their TVs, but seems to work fine on my Android phone and Fire tablet.

Note: I haven't tried it for ~3 months, I just stopped watching Prime content. With as easy as this is, it's easier to use other providers that don't do this, and their user experience was already pretty bad. Searching through for something to watch and then finding I have to pay $15 to watch it is so annoying.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#26

Would be good to know if this is actually true. From a comment in the thread: > Assuming that you tested that this happening only during commercials. When you google the issue, it seems like a lot of other people are saying that it unmutes in general after 5 seconds, which matches what happened to you from the video.

That's still not good. If I mute the TV, it shouldn't unmute itself. It should stay muted until I unmute it.

There's a big difference between a bug that slipped through during a release or two and an actively user-hostile design decision

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#27
post #17

Buying electronics from Amazon means getting ads -- and always in the most obnoxious way possible. I got a Kindle Oasis as a gift /w lockscreen ads, and it's unbelievable how annoying and embarrassing they are, and many are for AI-generated gibberish. And that's a Kindle. Now just imagine living with an Amazon TV...

Not to excuse the ads, but apparently it's pretty easy to scam their customer support into removing them for free. Just send a support message saying the Kindle belongs to a kid and you're concerned about them seeing inappropriate ads, or something along those lines.

No scam required, if you ask nicely they are usually happy to. Not always, but you could always try again with a different agent.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#28

Advertising is a virus. It will take over all ecosystems.

If it wasn’t effective it would go away. Enough people out there are actually clicking on these things to be profitable. Who are they? I’ve literally never clicked on an ad in my life. I’m pretty sure no one I know has also (I hope) so who are these people clicking and paying.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#29
post #9

What do you mean "My TV"?

Same way that people refer to a house under mortgage as “their” home. Edit: How about a rental in a building with ads in the elevators?

They do own the house. The mortgage holder has a security interest in the property.

Re: My Amazon TV Now Unmutes Itself During Prime Video Commercial Breaks

#30
post #17

Buying electronics from Amazon means getting ads -- and always in the most obnoxious way possible. I got a Kindle Oasis as a gift /w lockscreen ads, and it's unbelievable how annoying and embarrassing they are, and many are for AI-generated gibberish. And that's a Kindle. Now just imagine living with an Amazon TV...

Not to excuse the ads, but apparently it's pretty easy to scam their customer support into removing them for free. Just send a support message saying the Kindle belongs to a kid and you're concerned about them seeing inappropriate ads, or something along those lines.

If not that, a relatively small fee will remove the ads. I believe it's under $20, one time.
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