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Story of the two thousand stolen Playdate handhelds

podcast.play.date

21–30 of 106 posts

Re: Story of the two thousand stolen Playdate handhelds

#22
I wanted to buy a playdate when they first came out, but unfortunately they weren't shipping to my country.

Now they do, so I just placed an order 15 mins ago and my partner just received a call from the bank to verify that it wasn't a fraudulent transaction.

She just asked me - what is this "play date" you just sent $300 to? Oh dear. :D

Re: Story of the two thousand stolen Playdate handhelds

#24

The thing that surprised me the most about it is that FedEx didn't just pay them the 400k for lost shipment. They had all the proof that it was lost, all that Fedex had was a signature of someone who doesn't even work at their fulfilment centre. Even after their "higher ups" got involved all that FedEx could do was "huh, sucks to be you I guess?" Does freight shipment not have insurance? What's going on here?

Would playdate be able to sue FedEx or take them to small claims court or do you sign something when you use FedEx that says you can't sue them for XYZ?

Re: Story of the two thousand stolen Playdate handhelds

#26
I suppose the key insight is that mandatory device registration really saved them. Everyone loves the concept of an entirely open device that doesn’t require this, but if Panic didn’t have registration, it would’ve been impossible to locate the devices, and end up being a $400k write off.

Re: Story of the two thousand stolen Playdate handhelds

#27

The thing that surprised me the most about it is that FedEx didn't just pay them the 400k for lost shipment. They had all the proof that it was lost, all that Fedex had was a signature of someone who doesn't even work at their fulfilment centre. Even after their "higher ups" got involved all that FedEx could do was "huh, sucks to be you I guess?" Does freight shipment not have insurance? What's going on here?

This reminds me of the recent story where an Uber courier stole two MacBooks, there was no signature, CCTV showing no delivery, and Apple was just like "our carrier has completed the requested investigation, and no further action will be taken by Apple."

I wonder if this tunes changes once lawyers are involved

Re: Story of the two thousand stolen Playdate handhelds

#28

The thing that surprised me the most about it is that FedEx didn't just pay them the 400k for lost shipment. They had all the proof that it was lost, all that Fedex had was a signature of someone who doesn't even work at their fulfilment centre. Even after their "higher ups" got involved all that FedEx could do was "huh, sucks to be you I guess?" Does freight shipment not have insurance? What's going on here?

This reminds me of the recent story where an Uber courier stole two MacBooks, there was no signature, CCTV showing no delivery, and Apple was just like "our carrier has completed the requested investigation, and no further action will be taken by Apple."

When you're the one making the rules, enforcing them and judging who breaks them, you can basically do whatever you want as long as you pay taxes :)

Re: Story of the two thousand stolen Playdate handhelds

#30

Earlier quoted context omitted.

This reminds me of the recent story where an Uber courier stole two MacBooks, there was no signature, CCTV showing no delivery, and Apple was just like "our carrier has completed the requested investigation, and no further action will be taken by Apple."

When you're the one making the rules, enforcing them and judging who breaks them, you can basically do whatever you want as long as you pay taxes :)

And the jury's still out on that last bit.
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