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Starlink was offered free to those hit by Hurricane Helene. It was anything but

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Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#21

Post by falcolas »

inemesitaffia wrote: post #17
falcolas wrote: post #14

Earlier quoted context omitted.

Source checked. Sending in free hardware, and we're creating an update to make service free. Oh, and after 30 days, you'll be renewed on a normal retail plan Sources: Starlink on X, Musk on X, and the Starlink details page on the free service respectively.

I have the same sources it's an offer for free service for people with equipment. https://x.com/Starlink/status/1841503492445176151 https://x.com/Starlink/status/1841567233417576497 You don't need to activate a plan or even make an account. The dish will just work

https://www.starlink.com/support/article/58126733-e4d2-db62-...

    Go to starlink.com/residential
    Enter your address and click “Order Now”
    Select the “Helene Relief” service plan and check out

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#22

Post by falcolas »

inemesitaffia wrote: post #18
falcolas wrote: post #13

Earlier quoted context omitted.

According to the starlink announcement: "After 30 days, we will move you to a paid Residential subscription, tied the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30 day mark approaches to remind you of the change."

These are people with equipment already. You don't need an account to use it so how will you be billed?

You have to create an account to use the promotion.

    Go to starlink.com/residential
    Enter your address and click “Order Now”
    Select the “Helene Relief” service plan and check out

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#23

Post by inemesitaffia »

falcolas wrote: post #21
inemesitaffia wrote: post #17

Earlier quoted context omitted.

I have the same sources it's an offer for free service for people with equipment. https://x.com/Starlink/status/1841503492445176151 https://x.com/Starlink/status/1841567233417576497 You don't need to activate a plan or even make an account. The dish will just work

https://www.starlink.com/support/article/58126733-e4d2-db62-... Go to starlink.com/residential Enter your address and click “Order Now” Select the “Helene Relief” service plan and check out

Starlink kit required in the post you did contrary to the post activation isn't required.

If you have a dish, you don't have to sign up for anything

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#24

Post by inemesitaffia »

falcolas wrote: post #22
inemesitaffia wrote: post #18

Earlier quoted context omitted.

These are people with equipment already. You don't need an account to use it so how will you be billed?

You have to create an account to use the promotion. Go to starlink.com/residential Enter your address and click “Order Now” Select the “Helene Relief” service plan and check out

It's not required. The map isn't the territory.

There's people on ground using it like that w/o activation

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#25

Post by falcolas »

inemesitaffia wrote: post #19
falcolas wrote: post #16

Earlier quoted context omitted.

Respectfully, this correction is wrong on most counts. Per Musk and the official starlink detail document, it's available for existing and new customers in affected areas. Starlink on X said they sent ~500 kits as of 10/1, not 2000. Do you have a source for the 2k number?

I have 1k from the starlink engineer on ground and he said they've sold about the same amount to others. Today's the 8th things change

> Today's the 8th things change

There have been no updated tweets. Seems like something they'd want to keep updated, given they are still tweeting about new countries being added to their service.

> I have 1k from the starlink engineer on ground and he said they've sold about the same amount to others.

Who? Where? How much congestion do they expect with the influx of so many new users (they're already upcharging/slowing down users due to congestion in the US)? With all due respect, this is frustratingly similar to "Trust me bro".

I have no doubt that Starlink - especially their rank and file employees - is trying to help, but we need to keep our expectations realistic on how much they can or will do. Especially with Musk as the helm. Musk lies on X, especially when it comes to who and what has access to Starlink, and doubly when it comes to politicized situations, which I'm sad to say Hurricane Helene is.

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#26

Post by falcolas »

inemesitaffia wrote: post #23
falcolas wrote: post #21

Earlier quoted context omitted.

https://www.starlink.com/support/article/58126733-e4d2-db62-... Go to starlink.com/residential Enter your address and click “Order Now” Select the “Helene Relief” service plan and check out

Starlink kit required in the post you did contrary to the post activation isn't required. If you have a dish, you don't have to sign up for anything

Those are the instructions for new customers. Existing customers can add up to 20 kits to their account you'll note.

These are absolutely tied to accounts, to addresses, to billing information.

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#27

Post by inemesitaffia »

falcolas wrote: post #26
inemesitaffia wrote: post #23

Earlier quoted context omitted.

Starlink kit required in the post you did contrary to the post activation isn't required. If you have a dish, you don't have to sign up for anything

Those are the instructions for new customers. Existing customers can add up to 20 kits to their account you'll note. These are absolutely tied to accounts, to addresses, to billing information.

Like I said.

You have a dish currently without a plan in the area, you switch it on. It will give you Internet

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#28

Post by falcolas »

inemesitaffia wrote: post #24
falcolas wrote: post #22

Earlier quoted context omitted.

You have to create an account to use the promotion. Go to starlink.com/residential Enter your address and click “Order Now” Select the “Helene Relief” service plan and check out

It's not required. The map isn't the territory. There's people on ground using it like that w/o activation

So Starlink's activation instructions expressly written for the Hurricane Helene relief effort are lies?

Please forgive me if I request a citation. Especially since the information you've provided so far has all been contradicted by official Starlink sources.

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#29

Post by falcolas »

inemesitaffia wrote: post #27
falcolas wrote: post #26

Earlier quoted context omitted.

Those are the instructions for new customers. Existing customers can add up to 20 kits to their account you'll note. These are absolutely tied to accounts, to addresses, to billing information.

Like I said. You have a dish currently without a plan in the area, you switch it on. It will give you Internet

I said it more politely elsewhere, but:

Citation needed.

Re: Starlink was offered free to those hit by Hurricane Helene. It was anything but

#30

Post by inemesitaffia »

falcolas wrote: post #29
inemesitaffia wrote: post #27

Earlier quoted context omitted.

Like I said. You have a dish currently without a plan in the area, you switch it on. It will give you Internet

I said it more politely elsewhere, but: Citation needed.

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