Earlier quoted context omitted.
it can be fixed in theory if the model knows-what-it-knows, to avoid saying things its uncertain about (this is what (some) humans do to reduce the frequency w which they say untrue things). theres some promising research using this idea, tho i dont have it at hand.
I'm pretty sure there's something I don't understand, but: Doesn't an LLM pick the "most probable next symbol" (or, depending on temperature, one of the most probable next symbols)? To do that, doesn't it have to have some idea of what the probability is? Couldn't it then, if the probability falls below some threshold, say "I don't know" instead of giving what it knows is a low-probability answer?
The next bit of confusion is that the 'probability' isn't 'real'. It's not an actual probability but a weight that sums up to one, which is close enough to how probability works that we call it that. However, sometimes there are several good answers and so all the good answers get a lower probability because there are 5 of them. A fixed threshold is not a good idea in this case. Instead, smarter sampling methods are necessary. One possibility is that if we do have seeming confusion, to put a 'confusion marker' into the text and predict the next output and train models to refine the answer as they go along. Not sure if any work has been done here, but this seems to go along with what you're interested in