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Dropbox keeps threatening to delete my files

khromov.se

21–30 of 72 posts

Re: Dropbox keeps threatening to delete my files

#22

I've been recieving these for 5-6 years now. Last I checked, they haven't deleted my stuff, which is pretty nice of them.

Surprisingly, them keeping your (and the author's, and other abandoners') files probably makes more business sense than deleting them: the files probably don't cost that much to store (my hunch is most abandoners don't have TB's of data), and since they all still have an account, DropBox can spam them with these threats and maybe some percentage of them do return, allowing DB to make money off them.

If the files get deleted, both sides know it'll be the end of their user-provider relationship.

Re: Dropbox keeps threatening to delete my files

#23

I think the author's premise is flawed even if the post comes off as good natured fun :) I doubt they will host your content graveyard for free in perpetuity. I've seen Google get rid of more for less and given the horror stories and lack of recourse with the big G I would not trust them to do more than be my email provider (and I'm working on kicking that habit too). That said it's pretty clear Dropbox policy change…

> I doubt they will host your content graveyard for free

Given he says "I migrated away from Dropbox" and "I had no desire to reactivate my account" suggests that his data is doing just fine elsewhere and he doesn't mind if Dropbox deletes it or not, he's just laughing at the desperation of the begging spam he doesn't want.

Re: Dropbox keeps threatening to delete my files

#24
post #13

What do you expect to happen? Continue to host your data for free? This is such an odd thing to write about.

It doesn’t seem like the author is upset about this, just interested in seeing what the eventual outcome is. It is interesting to see the tension in their emails between wanting to get the user back as a subscriber and not wanting to continue to host their files for free.

Re: Dropbox keeps threatening to delete my files

#26
The simple solution here is to simply not use Dropbox, or for that matter any service with bad customer service and the asserted right to scan through your files stored with them (looking at you too Google). Why even bother trusting them with that terabyte of data?

Edit: What a shit show of passive aggressive dark patterns from the company. This is grossly common among today's tech giants, and laughably absurd, especially when their CEOs go on the media lecture circuit to talk about things like social responsibility and treating users with respect.

Re: Dropbox keeps threatening to delete my files

#28
post #13

What do you expect to happen? Continue to host your data for free? This is such an odd thing to write about.

My question is whether the cost of creating and sending all these emails outweigh the Dropbox recidivism they induce.

Do these emails actually create value or is it a just way to make the company feel better about losing customers?

Re: Dropbox keeps threatening to delete my files

#29
Cloud storage just isn’t for me.

I could speak of the time when Google drive URL-encoded the names of all of my files turning spaces into %20s…

Have rolled the dice on offsite hard drive storage so far and been fairly happy, though I’m certainly due a disaster someday.

Re: Dropbox keeps threatening to delete my files

#30
post #28
post #13

What do you expect to happen? Continue to host your data for free? This is such an odd thing to write about.

My question is whether the cost of creating and sending all these emails outweigh the Dropbox recidivism they induce. Do these emails actually create value or is it a just way to make the company feel better about losing customers?

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