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Air Con: $1697 for an on/off switch

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21–30 of 496 posts

Re: Air Con: $1697 for an on/off switch

#21
post #17

This is when smart gets stupid. I'm a bit worried about this with my nest and other smart devices, but even with normal air conditioners there are a few stupid simple problems that will cost you hundreds of dollars! A couple of weeks ago my AC blower fan stopped working, the compressor would run. I went up and found out that the capacitor was bad, and took a picture of it, buying a replacement. Took about 15 minutes…

+1. Repair all sorts of stuff... Capresso burr grinder, little plastic knob broke off inside, repaired with a 10c washer and glue... worked great for years and you'd never know...

Re: Air Con: $1697 for an on/off switch

#22
Unfortunately, if/when someone from the manufacturer knows about it their first thought will not be "How do we make it easier for our customers".

It will most likely be "How do we restrict this hack" and will eventually get into more restricted/quirky hardware & software.

Re: Air Con: $1697 for an on/off switch

#23
post #4

> For whatever reason (I suspect some sort of storage failure) everyone’s tablets die around the same time. What a fun, completely coincidental quirk that that time appears to fall outside the warranty window, hey?

Very convenient for them and also easy to accomplish by buying the cheapest parts. It's probably eMMC-based and writing a logfile constantly. Source: every Android that has ever died on me in this exact way (four and counting)

Re: Air Con: $1697 for an on/off switch

#24
post #4

> For whatever reason (I suspect some sort of storage failure) everyone’s tablets die around the same time. What a fun, completely coincidental quirk that that time appears to fall outside the warranty window, hey?

I wonder if it could be they are logging and not clearing the logs, filling up the storage - since its happening around the same time for everyone.

Re: Air Con: $1697 for an on/off switch

#28
post #17

This is when smart gets stupid. I'm a bit worried about this with my nest and other smart devices, but even with normal air conditioners there are a few stupid simple problems that will cost you hundreds of dollars! A couple of weeks ago my AC blower fan stopped working, the compressor would run. I went up and found out that the capacitor was bad, and took a picture of it, buying a replacement. Took about 15 minutes…

I highly recommend people who live in hot environments to keep a spare capacitor on hand. Even if you know how to fix it, if the AC dies when your local HVAC supply store is closed (eg not between 7am-7pm Monday through Saturday usually) you’re either stuck paying out the nose to a contractor who has one on hand during emergency hours or you’re sweating it out waiting for the store to open. While they are readily available components that consumers can purchase, they aren’t things that Walmart carries. But HVAC supply shops will sell them to you, you don’t need to be licensed or anything to buy them. You can also just get them on Amazon, likely for cheaper than the HVAC supply shop will sell them to you.

It really is an easy repair. Needs a screwdriver and knowledge enough to shut off the electricity to touch the wires. According to code every one of these condenser units outside has a disconnect right there so you don’t even need to turn off the power at the breaker box. Just pull that disconnect, open up your outdoor condenser unit, snap a pic of the specs on the capacitor (it’s the only thing that looks like a soda can) and order one off Amazon and stash it somewhere. It’s a tiny part. It will take like 5 minutes max and save you several hundred bucks and a lot of sweat eventually.

FWIW, when ac dies it’s usually in this order of root causes:

Float switch: your condensate drain line got clogged because it just does and you need to clear it. You can proactively prevent this by pouring bleach or vinegar down the line periodically (what clogs it is usually some sort of gnarly plant like growth from all the moisture) or if it’s clogged you need to clear it. The hvac guys will charge you 300 bucks to blow pressurized air through the pipe or you can literally just duct tape a wet shop vac to the thing and suck it out yourself. Attachments can be purchased on Amazon for reasonable price.

A capacitor issue is the second most common. If it ain’t the float switch almost always it’s the capacitor. You can increase your capacitor longevity and also decrease your electric bill by changing your air filter regularly but also hosing down the outside condenser coils every few months or so. Almost everyone knows about the air filter but few people know about hosing down the coils. This makes a HUGE difference. We are talking like 20-30% of your electric bill in hot climates if you don’t do it. Just take a hose and spray downward on the grates and get all that dust and dead grass from mowing out of there. You won’t hurt the thing. Why does this help? Well, it’s better to think of AC not as adding cool air. There’s no such thing as adding cool air. Only removal of heat. How does heat get removed out of your house? Through that condenser unit. If those grates are clogged up the heat cannot escape and the unit must work harder to do less effective job. So keep those coils clean.

Everything else after that is way less common. Yeah compressors do die. Motors die. Refrigerant leaks. Computer components die. Thermostats fail. However it’s very rare that the issue is something other than these two things in comparison. Like probably 80% of all HVAC residential calls are probably the above two things I mentioned.

Re: Air Con: $1697 for an on/off switch

#29
post #25

Any idea if that "POE board" has a FTDI USB to UART chip on it ?

The dialog he got when he plugged it in mentioned FTDI and "Vinculum" which appears to be a programmable USB interface chip with serial and SPI support https://ftdichip.com/products/vnc1l-1a/ https://ftdichip.com/software-examples/vinculum-projects/

Since it's not just a generic non-programmable serial chip I assume it's also doing something more. But it doesn't do Ethernet so I bet it's not actually PoE but like... power+serial over Cat5

Re: Air Con: $1697 for an on/off switch

#30
post #7
post #4

> For whatever reason (I suspect some sort of storage failure) everyone’s tablets die around the same time. What a fun, completely coincidental quirk that that time appears to fall outside the warranty window, hey?

knowing a lot of these companies. it wouldn't really matter if it fell inside of the warranty. they would simply screw a lot of people over until there's a class action lawsuit (or whatever equivalent is in that country) where they get a slap on the wrist for not honoring warranty claims.

Carrier back in the 2000's had a problem with their heat exchangers in their gas furnaces failing far more often than they should. They were sued, settled, and part of the settlement was an extended warranty of the heat exchanger, including labor.

Great, right?

The local carrier dealer lied and said the unit wasn't under warranty. They lied again when reminded of the class-action settlement, claiming only part were included and said would cost a fortune in labor.

When I called Carrier and told them what their factory authorized gold/preferred/whatever-they're-called dealer was pulling, Carrier confirmed I was correct and even verified the unit's serial number and said that if the dealer had checked the SN, they would have found it was covered.

The dealer then said 'fine, but those parts are going to take weeks to get from the warehouse' knowing damn well I had no heat, in the winter. They had us over a barrel and they fucking knew it, and I didn't have any way to prove that claim wrong.

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