But this is already a mess very hard to clean since I feel many of these CPUs will die in an year or 2 because of these problems today but by then nobody will remember this and an RMA will be "difficult" to say the least.
July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
21–30 of 216 posts
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#22So on one hand they are saying it's voltage (i.e. something external, not their fault, bad mainboard manufacturers!). On the other hand they are saying they will fix it in microcode. How is that even possible? Are they saying that their CPUs are signaling the mainboards to give them too much voltage? Can someone make sense of this? It reminds me of Steve Jobs' You Are Holding It Wrong moment.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#23An Intel employee is posting on reddit: https://www.reddit.com/r/intel/comments/1e9mf04/intel_core_1... A recent YouTube video by GamersNexus speculated the cause of instability might be a manufacturing issue. The employee's response follows. Questions about manufacturing or Via Oxidation as reported by Tech outlets: Short answer: We can confirm there was a via Oxidation manufacturing issue (addressed back in 2023) b…
Good to know.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#24Intel cannot afford to be anything but outstanding in terms of customer experience right now. They are getting assaulted on all fronts and need to do a lot to improve their image to stay competitive.
Any company can reach a state where the Process people take over, and the Product people end up at other firms.
Intel could have grown a pair, and spun the 32 core RISC-V DSP SoC + gpu for mobile... but there is little business incentive to do so.
Like any rotting whale, they will be stinking up the place for a long time yet. =)
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#25An Intel employee is posting on reddit: https://www.reddit.com/r/intel/comments/1e9mf04/intel_core_1... A recent YouTube video by GamersNexus speculated the cause of instability might be a manufacturing issue. The employee's response follows. Questions about manufacturing or Via Oxidation as reported by Tech outlets: Short answer: We can confirm there was a via Oxidation manufacturing issue (addressed back in 2023) b…
So they were producing defective CPUs, identified & addressed the issue but didn’t issue a recall, defect notice or public statement relating to the issue? Good to know.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#26So on one hand they are saying it's voltage (i.e. something external, not their fault, bad mainboard manufacturers!). On the other hand they are saying they will fix it in microcode. How is that even possible? Are they saying that their CPUs are signaling the mainboards to give them too much voltage? Can someone make sense of this? It reminds me of Steve Jobs' You Are Holding It Wrong moment.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#27Intel cannot afford to be anything but outstanding in terms of customer experience right now. They are getting assaulted on all fronts and need to do a lot to improve their image to stay competitive.
Their acquisition of Altera seemed to harm both companies irreparably. Any company can reach a state where the Process people take over, and the Product people end up at other firms. Intel could have grown a pair, and spun the 32 core RISC-V DSP SoC + gpu for mobile... but there is little business incentive to do so. Like any rotting whale, they will be stinking up the place for a long time yet. =)
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#28So on one hand they are saying it's voltage (i.e. something external, not their fault, bad mainboard manufacturers!). On the other hand they are saying they will fix it in microcode. How is that even possible? Are they saying that their CPUs are signaling the mainboards to give them too much voltage? Can someone make sense of this? It reminds me of Steve Jobs' You Are Holding It Wrong moment.
Yes that's exactly what they said.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#29An Intel employee is posting on reddit: https://www.reddit.com/r/intel/comments/1e9mf04/intel_core_1... A recent YouTube video by GamersNexus speculated the cause of instability might be a manufacturing issue. The employee's response follows. Questions about manufacturing or Via Oxidation as reported by Tech outlets: Short answer: We can confirm there was a via Oxidation manufacturing issue (addressed back in 2023) b…
So they were producing defective CPUs, identified & addressed the issue but didn’t issue a recall, defect notice or public statement relating to the issue? Good to know.
No product will ever be perfect. You don't need to do a recall for a sufficiently rare problem.
And in case anyone skims, I will be extra clear, this is based on the claim that the oxidation is separate from the real problem here.
Re: July 2024 Update on Instability Reports on Intel Core 13th/14th Gen Desktop CPUs
#30So on one hand they are saying it's voltage (i.e. something external, not their fault, bad mainboard manufacturers!). On the other hand they are saying they will fix it in microcode. How is that even possible? Are they saying that their CPUs are signaling the mainboards to give them too much voltage? Can someone make sense of this? It reminds me of Steve Jobs' You Are Holding It Wrong moment.
On top of all this mess: these products were part of Intel's repeated attempts to move the primary voltage rail (the one feeding the CPU cores) to use on-die voltage regulators (DLVR). They're present in silicon but unused. So it's not entirely surprising if the fallback plan of relying solely on external voltage regulation wasn't validated thoroughly enough.