21–30 of 152 posts
This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There's a screenshot of the chat in the article.
This does not add up. How did the Meta CS scammer get in to the PayPal account?
>The woman [from fake tech support] said she would clear the hackers out, but he had to give her access to his phone through an app she had him download.
As a millenial, I'm more amazed that someone willingly uses a phone for non-mandatory and not-burningly-urgent phonecalls... why on earth would anyone do that is way beyond me.
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As a millenial, I'm more amazed that someone willingly uses a phone for non-mandatory and not-burningly-urgent phonecalls... why on earth would anyone do that is way beyond me.
AI has kind of fucked this, but for me (also millenial) I prefer to speak to real people because they are intelligent beings with roughly the same motivations as me and usually want to help out their fellow man. For example, I can call a local store and ask "hi, do you have this item in stock, can you check on the shelf and set it aside for me please, I will be there in 25 mins". By contrast stuff like "click and col…
Thanks to AI, you will speak to who you think is a "real person"...
I remember, some time ago, some scammer tried to get my wife to address an "urgent bank issue."
What tipped her off, was how incredibly good their "tech support" was.
Seems like this information came from Quora: https://www.quora.com/Is-1-844-457-1420-really-Facebook-supp... . Screenshot: https://postimg.cc/gallery/2nFq5Cm . I suspect the helpful SEO guy who posted this answer was trying to get more visibility on Quora so answered many questions automatically or semi-automatically without verifying anything. This is the beginning of the post: Ruhul Alom Social Media Marketer at So…
StackOverflow gets lots of fake posts like this promoting numbers. Around tax time there's a lot of Quicken ones.
Earlier quoted context omitted.
AI has kind of fucked this, but for me (also millenial) I prefer to speak to real people because they are intelligent beings with roughly the same motivations as me and usually want to help out their fellow man. For example, I can call a local store and ask "hi, do you have this item in stock, can you check on the shelf and set it aside for me please, I will be there in 25 mins". By contrast stuff like "click and col…
> I prefer to speak to real people Thanks to AI, you will speak to who you think is a "real person"... I remember, some time ago, some scammer tried to get my wife to address an "urgent bank issue." What tipped her off, was how incredibly good their "tech support" was.
Time to go outside more :)
> What he didn't know at the time is there is no phone number for Facebook customer support. Part of the problem here is that Facebook (though in fairness, they are not unique here) has left this traditional path of escalation void, leaving only fake numbers. They don't even have a real number to play a recorded message affirming that there is no ability to call. ETA: For instance, I notice Facebook appears to own th…
Earlier quoted context omitted.
>The woman [from fake tech support] said she would clear the hackers out, but he had to give her access to his phone through an app she had him download.
That doesn't answer the question. No app on any Android or iPhone phone can reach out and take your PayPal credentials. These scam victims never own up to the most important fact - that they themselves give away the keys to the castle. There's always some hand-wavy techy explanation.
This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There's a screenshot of the chat in the article.
This reminds me of that recent issue with a Canadian airline, where (IIRC) a court ruled that their chatbot made a wrong, but binding, commitment to a customer. I'm curious if a Canadian court would hold Meta liable for the man's losses in this case as well.