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Southwest Airlines now available on Google Flights

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Re: Southwest Airlines now available on Google Flights

#22

Earlier quoted context omitted.

What was the misrepresentation? The lowest price offered by Southwest is still the same. Southwest having a different pricing strategy does not make it misrepresentation. Edit to respond to fragmede below: If a customer selects 0 or 1 checked bags, would it be better for the customer if Google flights did not show Southwest as an option at all?

If I look up a price for Delta compared against a price for Southwest and the Delta price is cheaper, that is a "representation". If I go to Delta to buy the ticket, but cannot actually purchase the ticket for the price quoted (which was the problem), then there has been a misrepresentation of the actual cost of a Delta ticket. Compounding that, if the actual price I pay for a Delta ticket is more than the comparison…

>If I go to Delta to buy the ticket, but cannot actually purchase the ticket for the price quoted (which was the problem), then there has been a misrepresentation of the actual cost of a Delta ticket.

The price I see on Google flights has always been the price I pay on Delta.com

If I pick 2 checked bags on Google flights, then Google flights shows me the price for 2 checked bags with Delta.

Re: Southwest Airlines now available on Google Flights

#23
post #2

I didn't know they weren't listed on flight aggregator services and I almost certainly did not consider Southwest when flying to FL for this very reason. Seems to me that Southwest are learning the hard way that not being competitive and transparent with consumers about their pricing is bad for business.

> Seems to me that Southwest are learning the hard way that not being competitive and transparent with consumers about their pricing is bad for business.

As the other comments said, that's highly doubtful. Also, you have to balance that against the fact that for many people (myself included) Southwest was always the first site I checked, specifically because they "trained" me to know I always had to go to their site, and that for many destinations they were by far the best option for me due to price and flight times, even given their "cattle call" seating.

Re: Southwest Airlines now available on Google Flights

#24
post #5
post #2

I didn't know they weren't listed on flight aggregator services and I almost certainly did not consider Southwest when flying to FL for this very reason. Seems to me that Southwest are learning the hard way that not being competitive and transparent with consumers about their pricing is bad for business.

I don't know how you would have come to that conclusion, after reading the article? It says pretty plainly that the new government regulations, which force airlines to show all "additional" charges alongside the ticket price, means that Southwest's bundled price will now SHOW as cheaper, rather than showing as a larger base price (but less without the added additional 'baggage check' fees, or whatever) than other air…

Google flights has had the no checked bags allowed icon for years. And still shows it, I was originally afraid the government decided every ticket price has to include a checked bag, as that what your comment sounded like.

So not too sure what's changed.

Re: Southwest Airlines now available on Google Flights

#25

Earlier quoted context omitted.

If I look up a price for Delta compared against a price for Southwest and the Delta price is cheaper, that is a "representation". If I go to Delta to buy the ticket, but cannot actually purchase the ticket for the price quoted (which was the problem), then there has been a misrepresentation of the actual cost of a Delta ticket. Compounding that, if the actual price I pay for a Delta ticket is more than the comparison…

>If I go to Delta to buy the ticket, but cannot actually purchase the ticket for the price quoted (which was the problem), then there has been a misrepresentation of the actual cost of a Delta ticket. The price I see on Google flights has always been the price I pay on Delta.com If I pick 2 checked bags on Google flights, then Google flights shows me the price for 2 checked bags with Delta.

[flagged]

Re: Southwest Airlines now available on Google Flights

#26
post #5

Earlier quoted context omitted.

I don't know how you would have come to that conclusion, after reading the article? It says pretty plainly that the new government regulations, which force airlines to show all "additional" charges alongside the ticket price, means that Southwest's bundled price will now SHOW as cheaper, rather than showing as a larger base price (but less without the added additional 'baggage check' fees, or whatever) than other air…

Google flights has had the no checked bags allowed icon for years. And still shows it, I was originally afraid the government decided every ticket price has to include a checked bag, as that what your comment sounded like. So not too sure what's changed.

From the article: it appears that Southwest has started allowing its prices to be listed on aggregators.

Re: Southwest Airlines now available on Google Flights

#27
This is going to sound like an ad, but I exclusively fly SW domestically. As noted, they used to look like a worse value but only because of the way competition handled fees. Couple this with the standard rewards program and I think SW is a steal. Did you know that SW is also the only domestic airline to have never filed bankruptcy? I’m glad to see the rest of the world being forced to compete more honestly. I’m sad to see that my convenient flights might get a little more crowded, but oh well!

Re: Southwest Airlines now available on Google Flights

#28
post #27

This is going to sound like an ad, but I exclusively fly SW domestically. As noted, they used to look like a worse value but only because of the way competition handled fees. Couple this with the standard rewards program and I think SW is a steal. Did you know that SW is also the only domestic airline to have never filed bankruptcy? I’m glad to see the rest of the world being forced to compete more honestly. I’m sad…

They're the only airline I use during non-peak travel.

Peak travel time, they do shit the bed because of the same software that makes them so good.

Also, they have one of the lowest rates of baggage lost, despite having free baggage lol.

Re: Southwest Airlines now available on Google Flights

#29
post #27

This is going to sound like an ad, but I exclusively fly SW domestically. As noted, they used to look like a worse value but only because of the way competition handled fees. Couple this with the standard rewards program and I think SW is a steal. Did you know that SW is also the only domestic airline to have never filed bankruptcy? I’m glad to see the rest of the world being forced to compete more honestly. I’m sad…

I just can't put up with the unassigned seating zoo, lack of premium class options, and other niceties.

Re: Southwest Airlines now available on Google Flights

#30

Besides the 2 bags you get for free, the ability to rebook whenever you want and pay the difference / get a credit is so incredibly useful. I am not super well-versed on airline policies, but last time I looked, I think they were the only US airline that did this (at least for the economy class level of tickets). One neat trick: you can rebook your exact same itinerary if you see it cheaper and get the difference as…

Spirit just dropped change fees entirely, and the other 6 biggest airlines have dropped change fees except for their basic economy equivalents (normal economy is changeable for free.) But for checked bags they all still really want you to pay $95 annually for their cobranded credit cards.

Now that Spirit dropped them, I wouldn’t be surprised if change fees get scrapped across the board soon given the upcoming requirement to advertise them upfront.

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