Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Buying Adobe Photoshop CS6

patdryburgh.com

Post reply on HN
Print view View original

21–30 of 130 posts

Re: Buying Adobe Photoshop CS6

#21

Post by djt »

dangrossman wrote: post #13
crazygringo wrote: post #12

Earlier quoted context omitted.

But this is software as a service -- if fraud is detected 48 hours later, it seems like Adobe should just be able to disable the user's access at that time. They didn't lose anything by letting the user use Photoshop for two days.

> They didn't lose anything by letting the user use Photoshop for two days. But they did. If they don't catch the fraud before capturing the funds, then they'll find out about it when the real card holder charges back the unauthorized payment. Now they: 1) Lose the $10-25 chargeback fee. 2) Risk their ability to accept Visa and MasterCard cards at all if their chargeback rate exceeds 1% for multiple months. The harm…

Then why can't Adobe send a key, wait to verify 24 hours and then if it's fraudulent then take the money out 24-48 hours later. It means the user would get to use the program for 24 hours if they ARE fraudulent but then they can de-authorise the key. Seems like an easy way to provide a good service to the customer and alleviates the problems with fraud to the same level they have now.

Also keep in mind that this is a pretty expensive software package, so I would think they should have a team that works on this.

Re: Buying Adobe Photoshop CS6

#22

Post by TwoBit »

Why on earth EA was voted worst company is beyond me. Actually I'm under the impression the Ballot boxes against EA were stuffed by religious groups unhappy with EA morality.

Re: Buying Adobe Photoshop CS6

#23

Post by jaems33 »

michaelpinto wrote: post #18

In my long gone youth one of the most exciting things in the world was an upgrade to Photoshop -- each release brought out a new killer feature that you couldn't even get from a Quantel Paintbox which would have cost you more than you could have imagined. Now in my old age I feel like I'm being held hostage to ever damn upgrade with few killer features that blow me out of the water. In fact just seeing a headline abo…

In CS6, they finally corrected a lot of outstanding annoyances that pervaded previous versions, like vector pixel snapping, changing multiple layers colors at once, layer styles on groups, fixed 90 degree rotating... the rest of the changes are here:

http://bjango.com/articles/photoshopcs6/

Re: Buying Adobe Photoshop CS6

#24

Post by mopoke »

Trying to get a trial account for Adobe Digital Publishing Suite was nigh-on impossible. The stated time was "5 working days". Unfortunately the exact time we needed it was over the long thanksgiving break in the States.

Even after 5 working days we never got access and have to resort to using the Adobe reseller's account to actually try out the software.

Re: Buying Adobe Photoshop CS6

#25

Post by SoftwareMaven »

My neighbor is an attorney that handles their licensing contracts (came in as part of an acquisition). He is quite impressed with the licensing process/infrastructure, but I wonder if that's the problem: the processes are set up for major deals with huge licensees and, as a result, the individual gets screwed.

I'll have to ask him about it.

Re: Buying Adobe Photoshop CS6

#27

Post by AJ007 »

coenhyde wrote: post #7

I've been trying to buy Creative Cloud for the last month. And frankly I've given up. I've gone back to Pixelmator. I own CS3 and was entitled to the one year discount. However my account at adobe where my copy of CS3 is registered was created many years go and appears to be incompatible with their current systems. My account information says I'm from the USA, which is incorrect, I'm from Australia. So when I try to…

This reminds me of Microsoft's "cloud" offerings.

The last version of Office I bought, I bought online, its undownloadable. There is no CD key in the account. A few years ago I used Office Live. Its shut down and (may be) named 365 or you are supposed to use Office 365. I don't know.

I once used "Microsoft Online" which was just a hosted Exchange server. The goal was to use the web based email, along with Outlook on my desktop, and synced to my phone. They told me to call support to get Outlook to work with the hosted exchange account on my Windows machine. No thanks.

Nothing with Microsoft's "cloud" services make sense. There are a bunch of different names that continually change. Multiple accounts access multiple services. And in the end, most of it barely works.

Its surprising and disturbing to hear the same thing happening at Adobe.

The bones of these bloated bureaucracies are creaking very loudly. The managers of these companies are begging for customer assisted suicide. That's good for small start ups who have no trouble staying on message.

Re: Buying Adobe Photoshop CS6

#29

Post by sxtxixtxcxh »

patdryburgh wrote: post #17
Danieru wrote: post #16

It pains me when css is used to make text less readable. Yes #333333 and 0.875em thin text looks cool on a grey background, but it is hard to read even with these young eyes.

Feel free to bump the text size up. The site's layout will adjust accordingly :) And, for the record, the background is white, and #333333 meets the criteria of both the W3C and the WCAG ( http://www.snook.ca/technical/colour_contrast/colour.html?fg... ) Thanks for reading!

the color contrast might meet the criteria, but the font weight and font face certainly aren't helping.
Post reply on HN