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Earlier quoted context omitted.
Me too. I’m not aware of a single change they’ve made in ten years. Offline still doesn’t really work. I’m sure there’s been tons of scaling work, but why does that require thousands of employees?
Scaling Spotify seems like it'd be much easier than a video based streaming platform. Maybe scaling their recommendation algorithm? Not sure.
I'm blown away that company _needs_ more than 1,500 employees in the first place...
Earlier quoted context omitted.
Me too. I’m not aware of a single change they’ve made in ten years. Offline still doesn’t really work. I’m sure there’s been tons of scaling work, but why does that require thousands of employees?
User facing changes are usually the tip of the iceberg for most mature companies. Feels very naive to judge a large company that deals with complicated licensing, sales, marketing by some pet peeve feature you are missing in the app.
Earlier quoted context omitted.
User facing changes are usually the tip of the iceberg for most mature companies. Feels very naive to judge a large company that deals with complicated licensing, sales, marketing by some pet peeve feature you are missing in the app.
Not really. The engineering roadmap of large public companies optimize one thing: stock price. Gone are the days of working on features that benefit the user. That’s called enshittification
Sometimes I'm just baffled, I really am.
I'm blown away that company _needs_ more than 1,500 employees in the first place...
Supplier management sounds crazy. How many artists and labels exist in how many countries? How many contracts? I'd expect that to be a non-trivial, not-automatable business critical task that requires lots of bodies.
From my brief but traumatising stints working with companies dealing with music, yes, it is a clusterfuck of nonsense that requires industry knowledge, contacts, etc. and only parts of it are amenable to automation (not the important bits, either.)
Wait, so if you fire the people who do the work, the work doesn't get done?! Well I never. Who'd have thought it? Sometimes I'm just baffled, I really am.
I'm blown away that company _needs_ more than 1,500 employees in the first place...
Supplier management sounds crazy. How many artists and labels exist in how many countries? How many contracts? I'd expect that to be a non-trivial, not-automatable business critical task that requires lots of bodies.
That happens via a bunch of intermediary aggregators/distributors and a decent part of this automated/automatable.
As I understand it a lot of the staffing overhead at Spotify is in product and marketing - and R&D efforts for retention/acquisition. It also seems like these were a lot of the folk laid off which then impacts growth/retention.