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Get a person at the IRS

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Re: Get a person at the IRS

#21

I would not recommend calling the IRS based on phone numbers you see on GitHub, though they may be correct sometimes.

The IRS changes the call route also. Whoever you used last year usually has a service number to call or faq to get the latest instructions.

Re: Get a person at the IRS

#22
post #4

Oh don't worry. When you get an audit notice you get assigned an agent dedicated to your case. You can talk to them easily. They will talk to you all the time. It's amazing. The question and answer flow is just non ending.

But I do worry ... that I may not get an audit notice. I thought that as an American, I was entitled to one, since people go one about this all the time. In 35 years, I've never received one.

Oh wait ... the audit rate is 0.38%

Oh and wait again ..

> Of the more than 164 million individual income tax returns filed with the IRS last year, only 626,204 were audited—down from 659,003 during fiscal year 2021. Of those 626,204 audits, 93,595 were regular audits while the remainder (532,609) were correspondence audits, which are usually done for simple mistakes on a tax return and can be easily corrected through mail correspondence with the IRS.

https://gallerosrobinson.com/insight-inside/irs-audit-rates-...

Hmm. I guess I'll have to keep waiting for my dedicated agent and terrifying audit process.

Re: Get a person at the IRS

#23
post #4

Oh don't worry. When you get an audit notice you get assigned an agent dedicated to your case. You can talk to them easily. They will talk to you all the time. It's amazing. The question and answer flow is just non ending.

This reminds me of the anti pattern to delete a facebook account quicker, than even if you find the delete button

Just post porn instead

Re: Get a person at the IRS

#25
post #4

Oh don't worry. When you get an audit notice you get assigned an agent dedicated to your case. You can talk to them easily. They will talk to you all the time. It's amazing. The question and answer flow is just non ending.

This reminds me of the anti pattern to delete a facebook account quicker, than even if you find the delete button Just post porn instead

File a DMCA takedown request.

Re: Get a person at the IRS

#26

I have never called IRS before, but I can imagine how horrible that can be. I called banks before, It may take 50 minutes for someone to pick up the phone. I don't understand why they think live phone call serves customers better, whereas I think email is a much better option and they seem to remove this option.

They are actually super helpful, if you can figure out how to reach a human.

Re: Get a person at the IRS

#27
post #4

Oh don't worry. When you get an audit notice you get assigned an agent dedicated to your case. You can talk to them easily. They will talk to you all the time. It's amazing. The question and answer flow is just non ending.

They made it harder to reach humans recently.

Re: Get a person at the IRS

#28
It would be nice to have an overlay on your phone that displays the options of what you can press. I’ve always wanted to skip having to listen to the recorded message drone on and on before mentioning which number to press for something.

Does anyone know if such an app already exists?

Re: Get a person at the IRS

#29

Earlier quoted context omitted.

I got an audit notice once. The agent never answered his phone or my voicemails. Ended up having to actually drive down to the Federal Building and hunt down his cubicle on the deadline date. That said, the process was pretty smooth, and since I wasn't trying to pull any tax shenanigans, not all that upsetting. There are any number of corporations whose customer service is far worse than the IRS's.

Companies will provide you just as strong customer service if they believe you owe them money. It's the flip side that is the gauge

I made an error on my tax form one year causing the IRS to say I owed a whole year of taxes, and I was able to resolve it amicably even after they realized they weren’t going to be getting any money from me. When you are in accounts payable, the service does get better.

I’m in one of those now again because we forgot to file the 1099s for the RSUs sold to satisfy my wife’s ordinary income tax on RSU grants. Of course, since it was sold to pay ordinary income tax the cost basis adjusts all the way up, they haven’t gotten back to me yet.

Re: Get a person at the IRS

#30
Like many FAANG employees, the IRS calculates my withholding incorrectly. I got a letter in January announcing that I didn't withhold enough and applying a penalty.

I spent two hours on the phone on a Friday being bounced around the IRS. Talked to plenty of people, but each one thought I was someone else's problem. I tried again on that Monday: waited on the phone for two full hours before being unceremoniously hung up on by their automated system.

FWIW, it seems there's the luck of the draw on three distinct systems (robot + touch dial menu + human operator, robot + voice menu + human operator, or just robot + voice menu). They're incompatibly dysfunctional. The first one is when I got bounced around. The second one, the operator hung up on me because she couldn't hear callers routed through that system. The last one was where I spent 2 hours without a human before being dropped.

Calling the IRS was even more of a pain in the ass than I anticipated. I gave up and paid the penalty. (And that was in January!)

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