Earlier quoted context omitted.
Moderation is one of those things that basically cannot scale (properly) without human level AI or an absolute TON of resources. Any generalised system lacks too much context to do a good job, and any specialised one is too expensive/resource heavy. You can somewhat get away with it on something like Reddit where communities moderate themselves, but that brings its own problems for both the platform and the communiti…
Moderation absolutely can scale, platforms just don't want to pay for it. For two reasons: - Moderation is a 'cost center', which is MBAspeak for "thing that doesn't provide immediate returns disproportional to investment". For context, so is engineering (us). So instead of paying a reasonable amount to hire moderators, Facebook and other platforms will spend as little as possible and barely do anything. This mentali…
Re: How Automated Content Moderation Works (Even When It Doesn't)
#21Moderation can't scale over populations around the world with entirely different attitudes and behaviors. Enforcing a global moderation consensus is about as effective as the UN.