Oh good, I was worried my accounts had been locked and I had been laid off
That could still be the case ;)
It's not ;)
Microsoft Teams outage causes connection issues, message delays
21–30 of 128 posts
Re: Microsoft Teams outage causes connection issues, message delays
#22Earlier quoted context omitted.
I think it was because it was a widespread problem or did not appear that way. Teams for our company were mostly working.
I think it was because most people are used to Teams being an application with a poor experience, so a widespread degradation in service just looks like what people normally expect from Teams. I know in the orgs that I work with, everyone today blamed any problems on Teams being a crappy application. No one thought twice about it being something more than that.
This was my experience. Teams was slow and functioning badly this morning, but it wasn't until someone else said they were also not seeing images that I realized it wasn't just typical jank. Teams is just not good to use in the first place so it doesn't occur to me to think I should check for outages whenever I have a problem.
Re: Microsoft Teams outage causes connection issues, message delays
#23We started seeing signs of issues Wednesday and Thursday with messages being out of order or disappearing and reappearing. Today has been much worse. Not even able to send images (though thankfully gifs still work lol). Not sure if it is related, but in the same time period, Microsoft Family Safety has been flaky. My son will request more Xbox / PC time, I’ll get the notification, but inside the app there is no reque…
The MS Family stuff has all been broken through the app for me for the past 2-3 months - I get the notifications, get the buttons to approve, and click works, everything seems normal - but nothing ever happens on the Xbox end. I just gave up on it.
Re: Microsoft Teams outage causes connection issues, message delays
#24Earlier quoted context omitted.
I think it was because it was a widespread problem or did not appear that way. Teams for our company were mostly working.
I think it was because most people are used to Teams being an application with a poor experience, so a widespread degradation in service just looks like what people normally expect from Teams. I know in the orgs that I work with, everyone today blamed any problems on Teams being a crappy application. No one thought twice about it being something more than that.
I think especially with how Teams responded to this problem. It wasn't saying it couldn't connect or anything.
I had a few symptoms:
First teams froze my entire computer when I started it when it couldn't connect.
Then it finally loaded and a message I sent would appear in the preview on the left but not actually in the chat window (the preview where it shows the name list of chats I have).
Then messages would just sit with that circle sending, but I would receive messages occasionally.
A simple "can't connect" would have gone a long way.
Re: Microsoft Teams outage causes connection issues, message delays
#25What's the correct status page to check? I would have assumed this: https://status.office365.com/ but it shows nothing useful. https://portal.office.com/servicestatus At least this one shows there's an issue.
The service health page of the 365 admin center. Normal users won't have access to those though, best place for reliable updates in that case is the X account from the article.
Re: Microsoft Teams outage causes connection issues, message delays
#26What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.
Personally, I just expect Teams to be janky. At least where I work, I don't think that a day goes by that it doesn't glitch out in one way or another.
Re: Microsoft Teams outage causes connection issues, message delays
#27What's the correct status page to check? I would have assumed this: https://status.office365.com/ but it shows nothing useful. https://portal.office.com/servicestatus At least this one shows there's an issue.
I've found the 'Health > Dashboard' page on the admin portal to be the most reliable place to check for incidents: https://admin.microsoft.com/AdminPortal/Home?#/healthovervie...
Some users may experience multiple issues with their Microsoft Teams TM710344, Last updated: Jan 26, 2024, 6:00 PM GMT-3 Estimated start time: Jan 26, 2024, 12:37 PM GMT-3
User impact Users may experience multiple issues with their Microsoft Teams.
Title: Some users may experience multiple issues with their Microsoft Teams
User impact: Users may experience multiple issues with their Microsoft Teams.
More info: Affected scenarios include, but aren't limited to: - Users performing a cold boot may not able to log into teams and will see an "oops" page
- Users logging in or unlocking their devices after some time may see missing messages
- Users may fail to load messages in channels and chats
- Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
- Some messages may experience delays being sent
- Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
- Users may be unable to load previous Copilot history, or new history is not written
- Bots may be unable to download attachments
- Sending and receiving read receipt notifications may be delayed
- Anonymous users may be unable to join meetings
- Teams connectors for Power Automate/Power Apps may experiencing errors
Current status: Our failover operation did not provide the immediate relief intended for end users in North and South America regions. However, we’re monitoring telemetry closely as we continue to optimize traffic patterns and apply configuration changes intended to reduce customer impact as quickly as possible. We understand the impact an issue like this can have on your organization, and we appreciate your partnership and patience as we work to remediate this issue.
Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined in the More info section.
Start time: Friday, January 26, 2024 at 11:55 AM GMT-3 .
Next update by: Friday, January 26, 2024 at 7:00 PM GMT-3
Re: Microsoft Teams outage causes connection issues, message delays
#28What's the correct status page to check? I would have assumed this: https://status.office365.com/ but it shows nothing useful. https://portal.office.com/servicestatus At least this one shows there's an issue.
Re: Microsoft Teams outage causes connection issues, message delays
#29What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.
Personally, I just expect Teams to be janky. At least where I work, I don't think that a day goes by that it doesn't glitch out in one way or another.
That's my experience too. This outage seemed like the same jank I see every day. It just took me longer to realize it's jankier than usual.
Re: Microsoft Teams outage causes connection issues, message delays
#30Teams is pretty janky anyway, but today sucked.