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Cloudflare CEO responds to viral termination video

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Re: Cloudflare CEO responds to viral termination video

#21

Post by smileysteve »

dijksterhuis wrote: post #17
CharlesW wrote: post #5

This is a great response — accepting that it was handled poorly, reinforcing that this was purely about the person/role fit rather than the person, noting that layoffs in general are business as usual, and committing to do better. Nicely done, @eastdakota .

> This is a great response Hard disagree. > accepting that it was handled poorly Technically he accepted it 'wasn't perfect'. Which is different to 'poorly' (other side of average). > reinforcing that this was purely about the person/role fit rather than the person He hinted at three reasons (without actually stating which one applies in the individual case): poor performance, lack of improvement after communicating…

> they've only been "off ramp" for a month.

> did some quick stats and didn't set limits on when people were hired when doing the stats

> manager fckd up and didn't tell the individual they were performing badly

This is even more likely when you account for Nov 20 - Jan 2 being the most likely time of the year for extended vacations (for manager, analytics, and buyers), corporate distractions (holiday parties and team building, next year planning), and a slowdown in all sales cycles.

Re: Cloudflare CEO responds to viral termination video

#23

Post by epolanski »

dijksterhuis wrote: post #17
CharlesW wrote: post #5

This is a great response — accepting that it was handled poorly, reinforcing that this was purely about the person/role fit rather than the person, noting that layoffs in general are business as usual, and committing to do better. Nicely done, @eastdakota .

> This is a great response Hard disagree. > accepting that it was handled poorly Technically he accepted it 'wasn't perfect'. Which is different to 'poorly' (other side of average). > reinforcing that this was purely about the person/role fit rather than the person He hinted at three reasons (without actually stating which one applies in the individual case): poor performance, lack of improvement after communicating…

> In the original video the the individual countered the first two by pointing out the fact their manager's communications to them were all positive.

Did she?

She literally says herself she hasn't closed a single sale since being hired there.

Re: Cloudflare CEO responds to viral termination video

#24

Post by antiraza »

Zetobal wrote: post #7
superhumanuser wrote: post #3

Earlier quoted context omitted.

Scroll to the top up the Tweet or click here: https://twitter.com/SMB_Attorney/status/1745609324544536778

Oof... in all regards absolutely abysmal. That not only hurts that's systemic failure and I'll take the response with a grain of salt now. If something like this happens in your organisation you just plain suck at management. You can read it between the lines that he really believes stomping his foot one time will fix it as he thought before that such a thing wasn't possible in his org. It's management blindness the…

I'm having a hard time seeing your take on this. As far as what the two off-screen folks said in this recorded video, this seemed pretty textbook. It's as humane as it can be while maintaining both correct amounts of information compartmentalization, privacy and not leaving any openings for legal comebacks.

It's less direct than it would be in a perfect world, but I can't fault anything they said.

In contrast, the employee who made the recording has recorded a company meeting while they were an employee of that company, and revealed it online. I know nothing else of this employee but already can see why Cloudflare, a company for whom security and privacy must be internal values if they are going to use them to define their external products, might not be a good fit for them.

Re: Cloudflare CEO responds to viral termination video

#25

Post by aestetix »

Honestly, his response was terrible. "We've done a lot of bad things, and we'll try to improve in the future."

Based on the impact that video is having, the only way I see that he could "fix" this is to reach out to every employee who was just fired and offer them all unemployment benefits. Given the market share that Cloudflare has, this should not be too much of a burden for them.

Re: Cloudflare CEO responds to viral termination video

#26

Post by Zetobal »

antiraza wrote: post #24
Zetobal wrote: post #7

Earlier quoted context omitted.

Oof... in all regards absolutely abysmal. That not only hurts that's systemic failure and I'll take the response with a grain of salt now. If something like this happens in your organisation you just plain suck at management. You can read it between the lines that he really believes stomping his foot one time will fix it as he thought before that such a thing wasn't possible in his org. It's management blindness the…

I'm having a hard time seeing your take on this. As far as what the two off-screen folks said in this recorded video, this seemed pretty textbook. It's as humane as it can be while maintaining both correct amounts of information compartmentalization, privacy and not leaving any openings for legal comebacks. It's less direct than it would be in a perfect world, but I can't fault anything they said. In contrast, the em…

Post hoc ergo propter hoc and if my colleagues would have told me about their abysmal experience I would've recorded it as well probably wouldn't have released it but I would've recorded it.

Re: Cloudflare CEO responds to viral termination video

#28

Post by dijksterhuis »

epolanski wrote: post #23
dijksterhuis wrote: post #17

Earlier quoted context omitted.

> This is a great response Hard disagree. > accepting that it was handled poorly Technically he accepted it 'wasn't perfect'. Which is different to 'poorly' (other side of average). > reinforcing that this was purely about the person/role fit rather than the person He hinted at three reasons (without actually stating which one applies in the individual case): poor performance, lack of improvement after communicating…

> In the original video the the individual countered the first two by pointing out the fact their manager's communications to them were all positive. Did she? She literally says herself she hasn't closed a single sale since being hired there.

> Did she?

errrr.... yes. she does. several times.

...

> She literally says herself she hasn't closed a single sale since being hired there.

If I hire a new engineer, part of my job managing them is to communicate to them that I expect them to release a new feature/bug fix to production by the end of their three month probation, and that release must go smoothly.

If they clearly fck up their first release on the last day of probation and I say 'hey, great job, you're doing awesome' and then fire them a month later... that's poor management. that's on me.

Re: Cloudflare CEO responds to viral termination video

#29

Post by justinclift »

superhumanuser wrote: post #3
epolanski wrote: post #2

What was the viral termination video?

Scroll to the top up the Tweet or click here: https://twitter.com/SMB_Attorney/status/1745609324544536778

https://nitter.net/SMB_Attorney/status/1745609324544536778#m
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