Live data from Hacker News

Duty to Document (2023)

nicolasbouliane.com

21–30 of 70 posts

Re: Duty to Document (2023)

#21
post #6

Where can I document things? If I put it on my person blog google won't find it - preferring instead SEO blogspam. If I document something but nobody reads it (including me), then the effort was wasted.

I'm a bit biased because my website has been around for a while and gets a fair amount of traffic. If you're going to create a digital garden, you better own the turf it's on. I have zero faith in other platforms treating its creators well.

Re: Duty to Document (2023)

#22
post #13

Good thought, but > I figure that if you have knowledge that could benefit thousands of people, and it costs you next to nothing to share that knowledge, it’s your duty to do it. As someone who has written a lot of docs over the years, there can often be a very high cost in terms of time and effort to document something.

Author here. Tell me about it! I'm documenting things for a living. There aren't enough hours in the day to write everything down.

However, I wrote this post while thinking about easy fixes that are really hard to discover, such as this one yesterday: https://nicolasbouliane.com/blog/playwright-timeouts

Re: Duty to Document (2023)

#23
post #13

Good thought, but > I figure that if you have knowledge that could benefit thousands of people, and it costs you next to nothing to share that knowledge, it’s your duty to do it. As someone who has written a lot of docs over the years, there can often be a very high cost in terms of time and effort to document something.

Especially as what you've documented becomes obsolete over time.

Re: Duty to Document (2023)

#25

After the duty to document, comes the duty to expose it : - How do you format that doc ? which is particularly relevant if you'd like to roam around. the author's Berlin guide is a good example [1] - How do you find exactly what you want ? Some say that there's no longer (or lesser) need to document because we have LLMs. I would argue the exact opposite : Given their ability to streamline the retrieval process (into…

> Some say that there's no longer (or lesser) need to document because we have LLMs.

What will you train the LLM on? It has to get the information from somewhere. This is a point I'm supposed to make next month in a panel about using AI to help immigrants. An LLM won't make phone calls.

Re: Duty to Document (2023)

#26
I document in my workplace, and I love the idea of documenting things outside the workplace.

Inside the workplace, I find that people mostly don’t read documentation, but I write it anyway, because I tend to go back to it as a reference, and I can point others to it when they ask questions.

Re: Duty to Document (2023)

#27
post #2

The older you get the more you realize that every popular piece of software got that way not because it was necessarily the best, but because it was the best documented. Often the tail wags the dog here as well. The software becomes better as it is documented.

Hardly. I'm not sure the average user has ever read a piece of iOS documentation. Many people, users and developers, prefer the interface to be the explanation. And software popularity is driven by all sorts of factors.

Re: Duty to Document (2023)

#28
post #13

Good thought, but > I figure that if you have knowledge that could benefit thousands of people, and it costs you next to nothing to share that knowledge, it’s your duty to do it. As someone who has written a lot of docs over the years, there can often be a very high cost in terms of time and effort to document something.

The worst cost of documentation is that it often generates extra work for you in terms of complaints and updates. Not always reasonable ones, either. More than a few personal projects have been taken offline because it's too demoralizing to give things away and get negativity back.

Re: Duty to Document (2023)

#29
post #28
post #13

Good thought, but > I figure that if you have knowledge that could benefit thousands of people, and it costs you next to nothing to share that knowledge, it’s your duty to do it. As someone who has written a lot of docs over the years, there can often be a very high cost in terms of time and effort to document something.

The worst cost of documentation is that it often generates extra work for you in terms of complaints and updates. Not always reasonable ones, either. More than a few personal projects have been taken offline because it's too demoralizing to give things away and get negativity back.

I offer them a refund. It gets the point across.

Re: Duty to Document (2023)

#30
post #28
post #13

Good thought, but > I figure that if you have knowledge that could benefit thousands of people, and it costs you next to nothing to share that knowledge, it’s your duty to do it. As someone who has written a lot of docs over the years, there can often be a very high cost in terms of time and effort to document something.

The worst cost of documentation is that it often generates extra work for you in terms of complaints and updates. Not always reasonable ones, either. More than a few personal projects have been taken offline because it's too demoralizing to give things away and get negativity back.

Considering that some blog post about something can remain relevant for years—as opposed to some off-hand tip given verbally—, it is definitely difficult to just share knowledge in a way that cost you next to nothing. You could give some great advice that works now. But doesn’t in two years. And then it might be counter-productive.
Post reply on HN