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Pixel 7 WiFi does not work in certain countries

support.google.com

21–30 of 54 posts

Re: Pixel 7 WiFi does not work in certain countries

#21
Until recently pixel did not allowed 5G in several Europeans countries, it was sw disabled. Meanwhile they activated it some weeks ago because they are launching the phone officially there . This kind of things is just stupidity, no one in the world does that why would they do? To provide a bad experience? It seems that they have a product team full of lawyers. Instead of putting sw engineers working on these blocks they could put them fixing the 911 issue

Re: Pixel 7 WiFi does not work in certain countries

#22
post #4

Earlier quoted context omitted.

These are most probably not google employees just people who like to "help" and get such titles for their posts resulting in a skewed persception of support without the company paying them which is a "win-win" situation (???) the issue in the specific thread is the lack of common sense, so I buy a device and I can't travel with it ? a mobile phone that is not a gun. These are answers that could be attributed easily t…

>which is a "win-win" situation All these company support websites are so bad that people have been trained to ignore them in google search results, and hence they go directly to stackoverflow or reddit where real humans interact. Not seeing how anyone wins in this model. MS also has this issue. If you ever google for windows problems, the stuff on any microsoft.com domain will be utter garbage with clueless people t…

I put it in quotation marks exactly because it is really the opposite of a win-win situation. It provides the sense of official support while in the majority of more complicated issues it just increases entropy and frustration

Re: Pixel 7 WiFi does not work in certain countries

#23

Google TV 4K only supports 5Ghz WiFi on channels 36, 40, 44 or 48. Their well aware of the issue and haven't done anything to fix it since its release 2 years ago. Discovered while helping a friend set his up. Most consumers don't know how to channel peg WiFi. Seems like a massive flaw, adjusting WiFi to suit one device? Really does not inspire confidence spending money on any Google product. https://old.reddit.com/r…

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Re: Pixel 7 WiFi does not work in certain countries

#24

Google TV 4K only supports 5Ghz WiFi on channels 36, 40, 44 or 48. Their well aware of the issue and haven't done anything to fix it since its release 2 years ago. Discovered while helping a friend set his up. Most consumers don't know how to channel peg WiFi. Seems like a massive flaw, adjusting WiFi to suit one device? Really does not inspire confidence spending money on any Google product. https://old.reddit.com/r…

Google Hardware as been on the market long enough. From Pixel to Chromebook that is at least 10 years since their introduction. And yet Google still dont cares about getting there products working in other market. And that is a company awash with cash. Even a small router company does better than them.

I guess some, may be a minority of people wants competition to Apple. But neither Amazon or Google seems to be serious about it.

Re: Pixel 7 WiFi does not work in certain countries

#25
post #3

Why does Google support consist of clueless 'product experts' who offer no support at all, ever? I've never seen a more useless support channel, it's insulting. I'd honestly rather them just say they offer no support at all, as it would save a lot of time and frustration.

> I've never seen a more useless support channel

The Apple support forums are the same. Full of self-righteous fanboys and broken or irrelevant links to "documentation". I think there's only one real Apple employee that actually makes an effort to answer questions.

Re: Pixel 7 WiFi does not work in certain countries

#26
Pixel's also only allow you to record conversations in a white listed list of areas, even if the areas you are in allows one party recording. It's not a list they put much effort into keeping up to date. So as you move around, functionality will appear and disappear.

Re: Pixel 7 WiFi does not work in certain countries

#27

Can someone explain why? Not technically but politically why this would be necessary? Sri Lankan laws? Geo restricted sale strategy?

The channels to scan vary with country based on government regulation of frequencies. Normally, a full list of rules is accumulated for each implementation so it could be used globally.

A possibility is that Google thinks they will avoid pointless legal risk by not having support at all for countries they "don't need" or to prevent unauthorized exporters. This would be quite silly because travelers expect to roam with their devices.

Another possibility is that people are using other imported hardware that is not configured to the current country and selecting channels not actually allowed in the country. This is usually only 1 channel in a dozen so seemingly unlikely, though congestion algorithms prefer a channel that no one else is using..

Re: Pixel 7 WiFi does not work in certain countries

#29
post #12

If that's real, that is insane. Why buy a pixel? You have to go out of your way to develop this feature too? It's not like there is anything country specific about connecting to wifi. People had a meetings discussing this and thought it was a good idea and some developer actually coded this.

I've heard that Pixel phone have good security. With that said, there seems to be a lot of issues cropping up lately (like the 911 fiasco) which make me a bit skeptical of the value proposition.

Re: Pixel 7 WiFi does not work in certain countries

#30
post #3

Why does Google support consist of clueless 'product experts' who offer no support at all, ever? I've never seen a more useless support channel, it's insulting. I'd honestly rather them just say they offer no support at all, as it would save a lot of time and frustration.

You should see the Microsoft forums then.

User: Hey guys I get error 2389042 when using Windows Update.

Pradeep Chadurniyaad: I'm here to help you sir. Have you tried to format Windows?

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