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Banks hit with millions in fines for using Signal and WhatsApp

cnbc.com

21–30 of 247 posts

Re: Banks hit with millions in fines for using Signal and WhatsApp

#21
post #13

Earlier quoted context omitted.

Also security. WhatsApp end-to-end encryption or even better, Signal where messages can't be replicated to any other device is more reassuring than a custom implementation ... But it looks like this lawsuit is exactly about the opposite, that messages cannot be accessed and reviewed easily. It's also easy to understand why banks prefer using secured applications like Signal when discussing secret deals rather than ta…

> WhatsApp end-to-end encryption or even better so they claim… not that fb has ever given us a reason to trust them.

Why risk lying about something like this? It makes no business sense, and I can't imagine the Facebook employees being so loyal as not to spill the beans here.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#22

No person on Earth (except a very reasonably suspected terrorist perhaps, because he could use that for an attack trigger) should be ever denied privacy. What if I worked at a bank and had to text something urgent to my dear? I would find it asolutely unacceptable for anybody to ever read that, no matter how innocent and banal our conversatioun would be. To me that would be equivalent to tapping into my brain and eav…

[deleted]

Re: Banks hit with millions in fines for using Signal and WhatsApp

#23

No person on Earth (except a very reasonably suspected terrorist perhaps, because he could use that for an attack trigger) should be ever denied privacy. What if I worked at a bank and had to text something urgent to my dear? I would find it asolutely unacceptable for anybody to ever read that, no matter how innocent and banal our conversatioun would be. To me that would be equivalent to tapping into my brain and eav…

As per the article, the issue is that employees were using encrypted messaging apps for work purposes. This is strictly forbidden by regulations, or at least failing to preserve your communications is.

I see... This sounds reasonable for some environments. But I doubt the banks are going to differentiate these, they will probably just ban private messengers altogether.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#24
post #2

Are US bank employees prohibited from discussing financial matters using anything but official channels (email, paper?) per se OR is this about using other channels and failing to preserve records of the conversations ?

So the law as written regards keeping records of inter-office memoranda, but the regulators have cheerfully expanded the scope of this to include essentially all communication by bank employees (except maybe phone calls).

Re: Banks hit with millions in fines for using Signal and WhatsApp

#25
post #2

Are US bank employees prohibited from discussing financial matters using anything but official channels (email, paper?) per se OR is this about using other channels and failing to preserve records of the conversations ?

AFAIK you are allowed to use any channel as long as you preserve records of the conversation. However, meeting the standards for preservation is quite difficult, which is why employees of financial institutions are generally told not to communicate outside person-to-person, or channels vetted by their company (and lawyers thereof).

It's a bit weird that even though they can communicate person-to-person, where records won't be kept, they are supposed to keep records of electronic communication.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#26

Ha, in Europe WhatsApp is even used by doctors and teachers to discuss patient/student matters, and even some government offices use it. It's wild how entrenched it is in every aspects of society, from social to business. Goes to show you how far good UX, simplicity and ease of use can take you.

Also security. WhatsApp end-to-end encryption or even better, Signal where messages can't be replicated to any other device is more reassuring than a custom implementation ... But it looks like this lawsuit is exactly about the opposite, that messages cannot be accessed and reviewed easily. It's also easy to understand why banks prefer using secured applications like Signal when discussing secret deals rather than ta…

Signal is not designed for situations where an intended recipient is intentionally aiding an eavesdropper. It does not prevent an intended recipient from making copies of messages via the regular clipboard even with disappearing messages turned on, and even if it did, could not stop someone from taking a video of their screen.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#27
post #9

Ha, in Europe WhatsApp is even used by doctors and teachers to discuss patient/student matters, and even some government offices use it. It's wild how entrenched it is in every aspects of society, from social to business. Goes to show you how far good UX, simplicity and ease of use can take you.

Never heard of it. Perhaps not in the entire europe?

I've lived in both eastern and western Europe and it's used a lot almost everywhere. As far as I can tell, the more Russian-influenced countries tend to use other services.

It's still crazy to me how people use Viber en masse in a lot of those places. The UX is abysmal and it's full of manipulative ads. Habits are hard to change.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#28
post #25

Earlier quoted context omitted.

AFAIK you are allowed to use any channel as long as you preserve records of the conversation. However, meeting the standards for preservation is quite difficult, which is why employees of financial institutions are generally told not to communicate outside person-to-person, or channels vetted by their company (and lawyers thereof).

It's a bit weird that even though they can communicate person-to-person, where records won't be kept, they are supposed to keep records of electronic communication.

Not really. How on earth could that ever be implemented?

Re: Banks hit with millions in fines for using Signal and WhatsApp

#29
post #8

Earlier quoted context omitted.

AFAIK you are allowed to use any channel as long as you preserve records of the conversation. However, meeting the standards for preservation is quite difficult, which is why employees of financial institutions are generally told not to communicate outside person-to-person, or channels vetted by their company (and lawyers thereof).

Such a waste of time trying intently to regulate and control communication. People will just get a second private device that is not managed by the organization, and if there is a mutually beneficial advantage to doing so, the other party will do the same as well. This has been going on forever, I remember when they kicked up a huge fuss when they found out that people were doing direct pin-to-pin messages on the bla…

It’s actually a bit of a trap - if you are caught using secondary devices, it speaks to intent. Similarly, when you deposit money at a bank and they ask you to certify these are not proceeds of a crime: they aren’t expecting to catch people at that step. But if they catch you later, boom you defrauded a bank by lying and have additional charges.

Re: Banks hit with millions in fines for using Signal and WhatsApp

#30
post #21
post #13

Earlier quoted context omitted.

> WhatsApp end-to-end encryption or even better so they claim… not that fb has ever given us a reason to trust them.

Why risk lying about something like this? It makes no business sense, and I can't imagine the Facebook employees being so loyal as not to spill the beans here.

Really? Then explain this:

https://newatlas.com/computers/facebook-not-secretly-listeni...

And this:

https://www.pcmag.com/news/facebook-app-caught-activating-ph...

And this:

https://www.wired.com/story/whatsapp-facebook-data-share-not...

And of course this:

https://www.propublica.org/article/how-facebook-undermines-p...

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