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Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

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Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#21

Funny timing, as I just described Duolingo's recent trajectory as being an example of "enshittification" to someone who was angry that they have to do even more "quests" this month than any previous one, to earn the monthly badge (merely a fun thing on your profile to look back on). Gotta drive that engagement and keep users in-app as long as possible...

to be fair, practicing is a pretty essential component to learning a new language. "increasing engagement" also means more practice. Its not an entirely selfish motivation.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#22
post #8

There is a possibly more general phenomenon where a brand gets good reputation and then begins cutting cost and people will still buy at the high price. I don't know if that one has a name or if it's the same concept as enshittification.

I'd say it is often part of the enshittification process, but also something that can exist outside of it.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#23
post #3

[flagged]

Would you explain why the XKCD was like this as well? Or provide some examples please?

I think OP is probably miscategorizing him. Randall Munroe (xkcd) is still in his 30s and is a millenial, while Cory Doctorow is in his 50s.

Are there some xkcd comics that were somewhat fringe or haven't aged as well as one would hope? Sure. But if OP is complaining about grown men in their 30s acting like they're trying to impress college friends, well, Randall was in college when he started writing xkcd.

At any rate, Cory Doctorow is a professional spokesperson and spends his life doing ideological marketing. Coining a more memorable term like "enshittification" that clearly gets more mindspace and traction than something like "regression" is just an example of him doing his job properly.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#24

Funny timing, as I just described Duolingo's recent trajectory as being an example of "enshittification" to someone who was angry that they have to do even more "quests" this month than any previous one, to earn the monthly badge (merely a fun thing on your profile to look back on). Gotta drive that engagement and keep users in-app as long as possible...

If someone gets angry about a badge in an app, it seems like they have a deeper issue to deal with.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#25
post #8

There is a possibly more general phenomenon where a brand gets good reputation and then begins cutting cost and people will still buy at the high price. I don't know if that one has a name or if it's the same concept as enshittification.

Value engineering is the art of making almost the same thing, but cheaper. That could be it. See also: muntzing.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#26

I felt like I wasn't going to write this comment again, but here we go: I don't like the word enshittification. People glom onto it because they like shaking sticks more than solving problems, and Corey Doctorow is excellent at exploiting that desire. It's annoying how he enables that sense of defeatism when he's obviously aware of resilient and game-changing alternative software (like FOSS) that has revolutionized t…

[flagged]

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#27

I felt like I wasn't going to write this comment again, but here we go: I don't like the word enshittification. People glom onto it because they like shaking sticks more than solving problems, and Corey Doctorow is excellent at exploiting that desire. It's annoying how he enables that sense of defeatism when he's obviously aware of resilient and game-changing alternative software (like FOSS) that has revolutionized t…

[flagged]

Corey is just an anomaly. Sometimes those "twee neologisms" like the GNU Public License do their job, and bring platforms to their knees. When applied well, great thinkers can use the system to their advantage and come out on top. Doctorow is a good-natured person who just loves to languish in his own helplessness, and it feels like none of us are the better for it.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#28
I espouse a belief that apps have two cycles, one of growth, another of exploitation.

In the first, cash is burnt/used to give free goodies and provide good quality services. Rents are a byproduct and not a goal during this phase of the operation, the goal here is to build goodwill and market share through measures that the competition can't match. All in all, it is a good experience to use the service during this stage.

The second stage of the operation is all about rent-seeking. Portions get smaller, ads are deployed in full force, all of the bridges in and out are lifted so value can stay inside the ecosystem. Prices in general go up and it is time to cash out all of that goodwill and market share for money. Owners and founders generally sell during or before this stage, as the business will lose consumer confidence and competitors will gnaw at its heels until it becomes just another bad app/store in a very saturated market.

I remember reading a multiwork series on The Office (US) and it used terms like 'psychopaths' and 'sucker' to describe how organizations grow and die when the 'psychopaths' at the top decide to cash out, I'd point to their exit as the turning point in my text.

I can't back up what I feel with books or research, just what I've seen by looking at the progression of big businesses in my country. Apps, burger boutiques, consulting firms, even the furniture builder guy that lives around the block, all of them went through this cycle.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#29

I espouse a belief that apps have two cycles, one of growth, another of exploitation. In the first, cash is burnt/used to give free goodies and provide good quality services. Rents are a byproduct and not a goal during this phase of the operation, the goal here is to build goodwill and market share through measures that the competition can't match. All in all, it is a good experience to use the service during this st…

The 4 Xs in 4X games seems to map pretty well to app life cycles.

Explore, Expand, Exploit, Exterminate.

Re: Cory Doctorow: Platform Capitalism and the Curse of “Enshittification” [audio]

#30

I felt like I wasn't going to write this comment again, but here we go: I don't like the word enshittification. People glom onto it because they like shaking sticks more than solving problems, and Corey Doctorow is excellent at exploiting that desire. It's annoying how he enables that sense of defeatism when he's obviously aware of resilient and game-changing alternative software (like FOSS) that has revolutionized t…

Naming things is not easy. Naming things is hard. I am glad that we have this word now and it is catching on. Because all of us know and see and understand what the problem with platforms are. I don't think it obfuscates the problem. Step 1 to fixing a difficult problem. Give it a good name. The Traveling Salesman problem could well have been called "The NP-hard problem" but TSP is a good name.
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