Something not right? Let's fix it. Let's do this first and then that.
General California feeling: you're missing form 5858b. Can't help you. Come back later. Next available appointment: 3 months.
Half of their jobs could be filled by using proper software. But instead I have to print it, make an appointment, hand them the form, have them type it in and send it off.
That's half of your budget right there.