It‘s calming to see that even big tech is unable to properly manage their APIs including completely useless error massages and communication silence.
Diseconomies of scale.
Tell HN: Instagram's API has broken, support tickets ignored, status page green
21–30 of 85 posts
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#22GET for creating access tokens seems like the incorrect request type.
Using GET to request a resource, kind of makes sense. Usually you want to send some information to the endpoint as well though, which makes a GET a bit awkward.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#23Not sure if they fixed it yet but starting a month or so ago FB disabled creating test users which broke our release process in one corner of the org. Same thing you mentioned, lots of bug reports, no response other than boilerplate 1st level support.
I don't mind it though, long term that's good news as it'll let us remove any dependencies we have on FB.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#24Oh that's awful. I'm developing my first app with Instagram Display API.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#25Meta (Facebook/Instagram) must have not taken the Twitter route during their mass layoffs. You cut non-essential folks firstly and critical operational personnel lastly.
Twitter didn’t take that route either.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#26GET for creating access tokens seems like the incorrect request type.
Using GET to request a resource, kind of makes sense. Usually you want to send some information to the endpoint as well though, which makes a GET a bit awkward.
GET should be idempotent, so if the request is repeated by the browser/a proxy/a user hitting F5, it should not matter. This is why some websites with inadequate password reset email links don't work if your company/ISP/email provider implements link scanning, as the automated service already clicked the super secret one-time link (and if the website is following the spec, that should be totally fine).
As long as the GET requests returns the same or equivalent API data every time they make total sense. For an access token, that's perfectly fine, assuming they don't generate a new token with every request of course.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#27I don't know what you've already checked, but the lowercase `get` in the error message seems suspicious. Are you sure you're sending a `GET` and not a `get`? HTTP verbs are case sensitive, after all.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#28Instagram’s API tokens constantly expire for me regardless of whether they’re supposed to be “long-lived” or not. They last like 90 days which is super annoying.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#29The FBI must have warned them about some upcoming Russian propaganda /s
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#30Meta (Facebook/Instagram) must have not taken the Twitter route during their mass layoffs. You cut non-essential folks firstly and critical operational personnel lastly.
I gather you haven't tried to use the Twitter Ads API lately. :) This is literally an API that makes it easier for people to give money to Twitter. And yet it's seemingly abandoned since the Musk takeover, with the old documentation taken down and the support forums ignored.