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HP laptop can't connect to WiFi with letter 'p' in the password (2018)

h30434.www3.hp.com

21–30 of 61 posts

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#22

I absolutely loathe those condescending corporate fluff responses "Welcome! I understand you're having issue with x, try doing y and z, all the best!" So much bullshit in one paragraph, why aren't they trained to type like human beings?

Especially at HP. In recent decades it's gone from one of the most respected companies on the planet to bottom of the dog pile.

Never ever again would I buy HP equipment.

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#23
post #13

I absolutely loathe those condescending corporate fluff responses "Welcome! I understand you're having issue with x, try doing y and z, all the best!" So much bullshit in one paragraph, why aren't they trained to type like human beings?

My personnal pet peeve is the one where every thread on Microsoft support forum gets answered by a long response telling the person to do a scandisk. > So much bullshit in one paragraph, why aren't they trained to type like human beings? I'm pretty sure this is because most of the message is copy pasted and they just have a line here and there where they need to reword the users' issue to pretend its personnal.

Hi, I'm Kudrapali, an Independent Advisor and Microsoft Expert with 999 years of experience and knowledge about 'your problem'. Have you tried the obvious solution, which you already mentioned didn't work? If you did, and it still doesn't work, have you tried reinstalling the system or buying a new computer?

Do let me know if you require any further help on this. Will be glad to help you.

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#24
post #17

When I was a teenager I wrote a simple visual basic app to globally detect the letter 'e' and immediately send a [backspace] to whatever application the user was working in. It was a background app and named something like system32.exe which I installed on my girlfriends computer. The frustration she endured while trying to write an essay for school was next level. I faked trying to help her :D She eventually resorte…

Perhaps it would have taken less than 18 years to get her to marry you if you hadn’t played that joke on her.

Dare I say it, I'm not sure it's that deep.

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#25

I absolutely loathe those condescending corporate fluff responses "Welcome! I understand you're having issue with x, try doing y and z, all the best!" So much bullshit in one paragraph, why aren't they trained to type like human beings?

Their OKR at that level is probably time to issue resolution. They are a cost center and this is fastest way to close and get to the next ticket with a macro button.

If their OKR was instead product improvement to delight all future customers, say, then the response would have been "oh shit that sounds like an OS issue, let me get some engineers on this."

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#26
post #17

When I was a teenager I wrote a simple visual basic app to globally detect the letter 'e' and immediately send a [backspace] to whatever application the user was working in. It was a background app and named something like system32.exe which I installed on my girlfriends computer. The frustration she endured while trying to write an essay for school was next level. I faked trying to help her :D She eventually resorte…

Perhaps it would have taken less than 18 years to get her to marry you if you hadn’t played that joke on her.

Because the text will be "will you marry m?"

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#27

Two customers with the same malware?

The same malware called HP SuperDuperSmartThing™, of course. Laptop manufacturers tend to install a lot of shovelware, and one of them might prevent making "password" your password.

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#28
post #17

When I was a teenager I wrote a simple visual basic app to globally detect the letter 'e' and immediately send a [backspace] to whatever application the user was working in. It was a background app and named something like system32.exe which I installed on my girlfriends computer. The frustration she endured while trying to write an essay for school was next level. I faked trying to help her :D She eventually resorte…

Perhaps it would have taken less than 18 years to get her to marry you if you hadn’t played that joke on her.

Knowing nothing about the relationship, it might have taken longer than 18 years to get her to marry them if he didn't play that joke on her. Some people are more playful than others :)

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#29
post #17

Earlier quoted context omitted.

Perhaps it would have taken less than 18 years to get her to marry you if you hadn’t played that joke on her.

Dare I say it, I'm not sure it's that deep.

*dp

Re: HP laptop can't connect to WiFi with letter 'p' in the password (2018)

#30

Two customers with the same malware?

The same malware called HP SuperDuperSmartThing™, of course. Laptop manufacturers tend to install a lot of shovelware, and one of them might prevent making "password" your password.

I recall another HP shovelware product acting as a keylogger a few years back...

Found it: https://www.bleepingcomputer.com/news/security/keylogger-fou...

> This file is registered to start via a Scheduled Task every time the user logs into his computer. According to modzero researchers, the file "monitors all keystrokes made by the user to capture and react to functions such as microphone mute/unmute keys/hotkeys."

I was in support at the time and can confirm 1-2-1 recording of all keystrokes to the file mentioned, utterly baffling.

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