Live data from Hacker News

HP outrages printer users with firmware update suddenly bricking third-party ink

arstechnica.com

21–30 of 110 posts

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#21
Remote update strikes again. Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#22
post #19
post #15

Earlier quoted context omitted.

Wait really?

I think he's being facetious

maybe not.. my HP laptop did a BIOS update yesterday via windows shutdown without warning. turned it of because the battery was low. luckily I got the charger on it in time.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#23
post #18

How many times has HP dones this now? Who the hell is still buying HP printers? We, as dissminators should tell every consumer not to buy their crap. " It's a trap! "

DRM in printer supplies is hardly new. The first HP printer with DRM that comes to mind is the LaserJet 4100. RFID tags and whatnot, they backed off and went with cheaper solutions with the 4200 series. I think Lexmark pioneered selling the printers themselves as loss leaders.

I think perhaps what's getting lost here is that in the consumer space printers are being sold on a razor and blade model. The printers themselves are loss leaders. Your $100 laser printer definitely costs more than the sale price to manufacture. Eons ago Kodak tried to buck the trend with cheap consumables and a printer more or less sold at cost. Kodak bailed after a whole five years. Consumers care more about up front costs than they do about the cost of consumables – as it turns out most people are terrible about long term strategizing.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#24

Remote update strikes again. Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

>Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

No fines, just allow the customer to send back the devices and get a full refund plus all costs covered by the manufacturer...it could be so easy.

Give back the HP and buy a Brother....that would be called a self regulating Market.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#25
post #24

Remote update strikes again. Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

>Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence. No fines, just allow the customer to send back the devices and get a full refund plus all costs covered by the manufacturer...it could be so easy. Give back the HP and buy a Brother....that would be ca…

Brother apparently has been going down this path as well. I've read that they intentionally degrade print quality with third-party inks and other things [1,2]

[1] https://www.reddit.com/r/printers/comments/s9b2eg/brother_mf...

[2] https://news.ycombinator.com/item?id=31860131

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#26
post #14

My Dad was affected by this and I am now pissed after performing [Parental Support]. I had told him not to buy HP but he still thinks it is the 80s. Well, thankfully Brother Printers is now in my country and so I can smash that HP with a large hammer and call it a day.

On the discussion about this yesterday here, someone pointed out that Brother printers have gone the same route. Be careful before you buy.

I believe it's Epson who have the tank printers, you can put whatever ink you'd like I to them by design.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#27
post #24

Remote update strikes again. Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

>Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence. No fines, just allow the customer to send back the devices and get a full refund plus all costs covered by the manufacturer...it could be so easy. Give back the HP and buy a Brother....that would be ca…

I got an Epson ecotank and it really works nicely with third party inks

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#28
post #24

Remote update strikes again. Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence.

>Every manufacturer that abuses this mechanism for anything other than actual security updates should be fined in a way that registers on their stock price and if they do it twice they should be fined out of existence. No fines, just allow the customer to send back the devices and get a full refund plus all costs covered by the manufacturer...it could be so easy. Give back the HP and buy a Brother....that would be ca…

This is a problem not solved by the market, for many reasons, but the most important one is that they all try to do this sooner or later. Shareholder value must increase and be found somewhere.

Only government regulations can keep capitalism in check, maybe an unpopular opinion on HN but it hurts startups too because the market is not penetrable for competition.

Re: HP outrages printer users with firmware update suddenly bricking third-party ink

#30
post #26

Earlier quoted context omitted.

On the discussion about this yesterday here, someone pointed out that Brother printers have gone the same route. Be careful before you buy.

I believe it's Epson who have the tank printers, you can put whatever ink you'd like I to them by design.

Brother has them as well. Hell, even HP does, for their business injet printers[0].

https://www.hp.com/gb-en/printers/smart-tank.html

Post reply on HN