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Tell HN: Coinbase is a joke (product and support)

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Re: Tell HN: Coinbase is a joke (product and support)

#21

Post by e40 »

chatmasta wrote: post #13

Have you tried Wise (formerly TransferWise)? I don't know if they have issues with transfers to Ukraine, but in general they have provided an excellent service for paying contractors in foreign currency. We also use Deel and I can recommend it. It's $50/month for contractors which is usually sufficient depending on employment law (FTE through Deel is more expensive ). They handle all payments and we just connect our…

I haven't. To detail the issue, going through the banking system, there seems to be a non-zero chance that the transfer will be parked at a bank in NY. No one knows why, but everyone assumes it's because the US government decided to look at the transaction. Sometimes the money is returned, sometimes it's forwarded on... I haven't been able to talk to anyone at that bank or in the government, to tell them why I'm sending money to UKR.

Re: Tell HN: Coinbase is a joke (product and support)

#22

Post by e40 »

madsbuch wrote: post #4

A couple of things: 1. Banks a notoriously bad working with Crypto exchanges. A lot of credit/debit card simply does not work. 2. Prefer DAI/USDT/USDC over BTC. Stable coins appear to be what you actually want in your situation. 3. Run it on polygon or another L2 to get cheaper gas fees. 4. There are several much easier ways to acquire dem – try looking through the options provided by your metamask wallet.

BTC was the request of the recipient.

Re: Tell HN: Coinbase is a joke (product and support)

#23

Post by staringback »

nailer wrote: post #10
madsbuch wrote: post #4

A couple of things: 1. Banks a notoriously bad working with Crypto exchanges. A lot of credit/debit card simply does not work. 2. Prefer DAI/USDT/USDC over BTC. Stable coins appear to be what you actually want in your situation. 3. Run it on polygon or another L2 to get cheaper gas fees. 4. There are several much easier ways to acquire dem – try looking through the options provided by your metamask wallet.

Re: 2 and 3. I'd stick to USDC over USDT. https://www.youtube.com/watch?v=-whuXHSL1Pg&t=194s . USDC still has capitalisation statements. USDT doesn't. Eth is indeed slow and expensive, but more people (as in: active wallets) use Solana (a fast and cheap layer 1) than the any of the eth layer 2s these days. Coinbase staff have been caught front running their customers on new tokens listings multiple times now, even af…

> more people (as in: active wallets) use Solana (a fast and cheap layer 1) than the any of the eth layer 2s these days

Except for when the developers shut down the blockchain like in the past, then you have to use an actual decentralized blockchain in the meantime

Re: Tell HN: Coinbase is a joke (product and support)

#24

Post by danuker »

syzygyhack wrote: post #17

You want to use Bitcoin to make international payments without headaches... so you open an account on a custodial service? I don't understand what you expected to happen. All you had to do is download a wallet and transfer your Bitcoin directly.

> and transfer your Bitcoin directly

OP was trying to get the Bitcoin in the first place.

Re: Tell HN: Coinbase is a joke (product and support)

#25

Post by chatmasta »

e40 wrote: post #21
chatmasta wrote: post #13

Have you tried Wise (formerly TransferWise)? I don't know if they have issues with transfers to Ukraine, but in general they have provided an excellent service for paying contractors in foreign currency. We also use Deel and I can recommend it. It's $50/month for contractors which is usually sufficient depending on employment law (FTE through Deel is more expensive ). They handle all payments and we just connect our…

I haven't. To detail the issue, going through the banking system, there seems to be a non-zero chance that the transfer will be parked at a bank in NY. No one knows why, but everyone assumes it's because the US government decided to look at the transaction. Sometimes the money is returned, sometimes it's forwarded on... I haven't been able to talk to anyone at that bank or in the government, to tell them why I'm send…

I definitely recommend Deel. Your payments will be to one company and they'll handle everything else.

I can't comment on whether they work well for payments to Ukraine because we don't have any contractors there. But we've had no problems in the countries where we do use Deel.

Re: Tell HN: Coinbase is a joke (product and support)

#26

Post by HideousKojima »

syzygyhack wrote: post #17

You want to use Bitcoin to make international payments without headaches... so you open an account on a custodial service? I don't understand what you expected to happen. All you had to do is download a wallet and transfer your Bitcoin directly.

It sounds like their money was in fiat and they needed to convert it to crypto

Re: Tell HN: Coinbase is a joke (product and support)

#27

Post by wonderwonder »

henning wrote: post #8

Imagine having your salary drop 70% year over year because interest rates are no longer zero.

I would assume their salary is consistent, and denominated in USD. The payment is just made in x USD of BTC. Its up to the recipient to then exchange that BTC for their local currency.

Re: Tell HN: Coinbase is a joke (product and support)

#28

Post by e40 »

therein wrote: post #3

I recommend Kraken, especially for corporate accounts. They actually have real support that cares. While I was trying to set up my account they kept asking for more and more information into the corporate structure. I told them "guys, this is just a corporate account, we are going to be trading a limited balance, this is not a market maker, why are you asking us as if we are going to be trading millions monthly". The…

This is likely what I will do, even if they resolve the issue.

Re: Tell HN: Coinbase is a joke (product and support)

#30

Post by vlod »

I would like to get into crypto (for transfer, not for asset speculation) but can't understand the point of using a decentralized ledger and yet using these centralized exchanges which control the on/off ramps.

Isn't the whole idea not to rely on gatekeepers? There's been news (Canadian truckers incident) where the government told Paypal/Visa/Mastercard etc to stop the flow on crypto currency.

Am I missing something obvious, or is localbitcoins/classifieds really the only way?

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