This is something that always concerns me when I start a new project. I often want to handle as much internally as possible to avoid situations like this one, but large services often make things much easier in comparison (until they pull something and you're stuck doing the work anyway). I really should start tracking how much time I actually lose to things like this so I can do a proper analysis.
Ok, Cloudflare I am leaving
21–30 of 124 posts
Re: Ok, Cloudflare I am leaving
#22Now that they have their own image solution they are using all the tricks they can to blow competition. Not giving notice is really bellow the belt on my opinion. That is not how you treat your customers.
Re: Ok, Cloudflare I am leaving
#23So how much bandwidth were you using, and what proportion of it was images? Like, is it a obviously cut and dry case or is there actually some ambiguity? (There's some very good reasons to leave terms a bit vague rather than specified exactly, but then you probably wouldn't expect enforcement in cases that are ambiguous.)
Tell me one web site where images and video doesn’t count for most of the size. The time of 35k image on a 50k text page is long gone.
Re: Ok, Cloudflare I am leaving
#24Break the terms of service, get mad and write a blog post. It's not even hidden in some legalese; they tell you not to serve majority image/video content _everywhere_ in the UI. All my tunnels are still running great, for free. I could not be happier.
Genuinely curious. Why does Cloudflare prevent that?
Because money.
Re: Ok, Cloudflare I am leaving
#25They should just be upfront... "If your service uses a disproportionately large amount of any of our resources for the amount of revenue it generates, we will ask you to either pay extra or leave. We'll try to give you a notice period to leave, but in extreme cases the period will be very short or none at all".
Then the TOS should give examples of common things that trigger use of this policy, for example running an image/video host.
I'd like them to commit to always offering a monetary amount which would satisfy them. Often in business, a migration is a slow and painful process, so simply paying 10c/GB to serve video/images might be preferable.
Re: Ok, Cloudflare I am leaving
#26So how much bandwidth were you using, and what proportion of it was images? Like, is it a obviously cut and dry case or is there actually some ambiguity? (There's some very good reasons to leave terms a bit vague rather than specified exactly, but then you probably wouldn't expect enforcement in cases that are ambiguous.)
He said "image proxies" so I guess 100%?
Re: Ok, Cloudflare I am leaving
#27Break the terms of service, get mad and write a blog post. It's not even hidden in some legalese; they tell you not to serve majority image/video content _everywhere_ in the UI. All my tunnels are still running great, for free. I could not be happier.
While I agree, I think they should set some more objective limits.
Re: Ok, Cloudflare I am leaving
#28There are several such cases discussed in the Cloudflare forums. It usually turns out that the webmaster was serving very large amounts of media, which no one should expect to be free.
Re: Ok, Cloudflare I am leaving
#29Break the terms of service, get mad and write a blog post. It's not even hidden in some legalese; they tell you not to serve majority image/video content _everywhere_ in the UI. All my tunnels are still running great, for free. I could not be happier.
I am not saying I am right. I did break the TOS. They have the right to do what they did. It's just not nice and I don't like them anymore :)
Re: Ok, Cloudflare I am leaving
#30So how much bandwidth were you using, and what proportion of it was images? Like, is it a obviously cut and dry case or is there actually some ambiguity? (There's some very good reasons to leave terms a bit vague rather than specified exactly, but then you probably wouldn't expect enforcement in cases that are ambiguous.)
Tell me one web site where images and video doesn’t count for most of the size. The time of 35k image on a 50k text page is long gone.
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