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Americans duped into losing $10B by illegal Indian call centres in 2022: report

timesofindia.indiatimes.com

21–30 of 504 posts

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#22

It's gotten bad enough that if someone with an Indian accent is calling me and it sounds like it's from a call center, I hang up immediately.

I solely answer phone calls from anyone other than friends and family, work, and scheduled appointments.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#24

To temper the potential for anti-indian rhetoric, US authorities work side by side with local Indian authorities to shut these down. Mark Rober has a few videos dedicated to going after several of these scam call centers, and most recently 3 major ones were shut down and their owners arrested.

Mark Rober also gets support from the LA police while they do not care about normal peoples theft.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#27
post #25

Set your phone to silence unknown callers. Completely eliminated the issue for me, along with any other random goofball trying to call me.

Also caused me to completely miss an appliance delivery because the driver called me from his personal cell, I forgot I had "unknown callers" filtered, and he gave up when he couldn't reach me. Even though I get way more spam calls than legitimate calls, I realized that fully half of the legitimate calls I get are from numbers not in my contacts: delivery drivers, doctors offices, restaurants confirming reservations, etc. The collateral damage of this setting was worse than the scam calls for me.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#28
Canadian public broadcaster, CBC, reported this as "financial terrorism" back in 2019. Now it seems the references have been scrubbed out. $10B drained from old and financial vulnerable is absolutely ridiculous and should be called financial terrorism.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#29

I find that a majority of our incoming calls are scams. Surprised that Google/Apple haven’t fixed this at the behest of the government.

I believe both Android and iOS support SHAKEN/STIR, as long as your carrier supports it. On my phone, at least, I see Caller IDs tagged with "likely spam" if a check fails.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#30
post #18

my wife almost fell for one because she needed to do an amazon return. She Googled "Amazon support phone number" on her phone and the 2nd link had a 800 number but it was a site either legit or setup by scammers to review the phone number. She called it and figured someone was funny when they asked her to install an app on her phone.

I don't shop at Amazon if I can at all help it, so as someone unfamiliar with the return flow: this actually sounds expected. Telling the person you're trying to scam "It's a new feature not built into the main app yet" sounds totally believable, and almost expected for a digital-first company like Amazon. And if a legacy retailer said the same thing, I would consider them mildly slow and fragmented, not necessarily scamming me. "Scammer" wouldn't be the first thing to pop into my head.

Combined with how easy it is to get "support" from scammers instead of actual companies and high-pressure act-now tactics scammers use, and your wife was probably one of the few that caught on.

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