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Hertz to pay $168M to customers arrested due to Hertz’s false police reports

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21–30 of 177 posts

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#22

Earlier quoted context omitted.

But... intent - Hertz had no intent to have customers locked up or threatened by out-of-control cops, so it's all good. When it comes to life-and-limb matters like this intent really shouldn't matter because it's nothing more than a get-out-of-jail card for executives who couldn't care less about the impact of their policies. No one important at Wells-Fargo went to jail either - they set policies which were expected…

Intent always matters. And it is absolutely plausible that a rental car could be marked stolen through a bureaucratic error. If fact, in this case, it's more than plausible. It's pretty much inconceivable that a rental car company would intend to just say "fuck you in particular" to a few customers and try to put them in jail. Those customers should obviously get their judgment money, and Hertz should pay a heavy pri…

"A rental car company" didn't do anything. Humans working at a rental car company did.

Maybe it was a "bureaucratic error" that fraudulently reported the cars as stolen. That bureaucracy didn't spontaneously emerge from dust. Humans built it.

Why should humans not face legal repercussions for the havoc they've wreaked on their victims' lives?

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#23
post #15

Let's compare this to China where 2 executives were sentenced to death (and others to life sentences) for their role in selling tainted formula (resulting in infant deaths) and concealing it [1] or Jack Ma (of Alibaba) who just disappeared for 3 months [2]. It should be a legal requirement that a human review and sign off on any complaint about a stolen car to police. That personal (and company) should be held crimin…

Let's maybe not copycat a country that abducts people who make gentle criticism of it's flawed banking system.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#24
post #6

These stories are awful - this wasn't just an administrative headache for people, they served real time and has real consequences. Filing a false police report is a crime, it would be nice to see that enforced against the company in one way or another.

But... intent - Hertz had no intent to have customers locked up or threatened by out-of-control cops, so it's all good. When it comes to life-and-limb matters like this intent really shouldn't matter because it's nothing more than a get-out-of-jail card for executives who couldn't care less about the impact of their policies. No one important at Wells-Fargo went to jail either - they set policies which were expected…

intent is one thing, neglect is another

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#25
post #15

Let's compare this to China where 2 executives were sentenced to death (and others to life sentences) for their role in selling tainted formula (resulting in infant deaths) and concealing it [1] or Jack Ma (of Alibaba) who just disappeared for 3 months [2]. It should be a legal requirement that a human review and sign off on any complaint about a stolen car to police. That personal (and company) should be held crimin…

Are you really using China as an example of how this is handled well? From your own source:

>Ahead of this, Ma addressed an assembly of high-profile figures with a controversial speech that criticised the Chinese financial system. He was not seen in public again until late January. In the interim, there were rumours that he might have been placed under house arrest or otherwise detained. Some even questioned if he was still alive.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#26
post #15

Let's compare this to China where 2 executives were sentenced to death (and others to life sentences) for their role in selling tainted formula (resulting in infant deaths) and concealing it [1] or Jack Ma (of Alibaba) who just disappeared for 3 months [2]. It should be a legal requirement that a human review and sign off on any complaint about a stolen car to police. That personal (and company) should be held crimin…

Trading a set of small villains which sometimes get (insufficiently) punished for one super-powerful supervillain which never gets punished for anything doesn't look like a good deal to me. Yes, Darth Vader used to choke his underlings who misbehaved, it doesn't exactly make him a good guy.

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#27

Earlier quoted context omitted.

But... intent - Hertz had no intent to have customers locked up or threatened by out-of-control cops, so it's all good. When it comes to life-and-limb matters like this intent really shouldn't matter because it's nothing more than a get-out-of-jail card for executives who couldn't care less about the impact of their policies. No one important at Wells-Fargo went to jail either - they set policies which were expected…

Intent always matters. And it is absolutely plausible that a rental car could be marked stolen through a bureaucratic error. If fact, in this case, it's more than plausible. It's pretty much inconceivable that a rental car company would intend to just say "fuck you in particular" to a few customers and try to put them in jail. Those customers should obviously get their judgment money, and Hertz should pay a heavy pri…

That's an assertion of belief, not a statement of fact. It's plainly visible that current policies have led to a rash of false police reports (the 168 MUSD judgement is more than sufficient proof), and there is no need why society should put up with the carelessness of Hertz. The problem is pervasive enough to go beyond isolated cases (after all they were slapped with an 8-digit civil fine). Civil law deals with damages to individuals, and criminal law sets expectations for society to prevent trouble. Hertz's incompetence has reached criminal levels, and anyone who rolls out intent as a defense needs to examine himself it that's desirable.

(Speeders, drunk drivers and violently abusive parents rarely intend to kill people but we still have laws on the books to treat such cases adequately.)

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#28
post #20
post #6

These stories are awful - this wasn't just an administrative headache for people, they served real time and has real consequences. Filing a false police report is a crime, it would be nice to see that enforced against the company in one way or another.

Personally I'd prefer customers be directly compensated than companies just be fined or people imprisoned.

Why not both?

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#29
post #20
post #6

These stories are awful - this wasn't just an administrative headache for people, they served real time and has real consequences. Filing a false police report is a crime, it would be nice to see that enforced against the company in one way or another.

Personally I'd prefer customers be directly compensated than companies just be fined or people imprisoned.

Why can't they be compensated directly for the financial damages and then put the perpetrators in prison for all the damages that can't be moneyed-away?

Re: Hertz to pay $168M to customers arrested due to Hertz’s false police reports

#30
post #18
post #10

Earlier quoted context omitted.

i hope the insurance company takes a look in the documents and tells Hertz to go f** themselfs... No way that the insurance company would cover negliance and fraud...

Every business is insured against claims of negligence. It is totally standard and I imagine universal that large businesses are so covered.

Many business policies don't cover gross negligence/punitive and exemplary damages.
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