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Discord fined €800k for failing to comply with several obligations of the GDPR

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Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#21
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

It's hard to blame apple or blame microsoft for simply having a different convention, which they've long had, I remember struggling to use an iMac back in the day because nothing ever quit when I wanted it to, but I accept that their model is different.

In Windows it's convention for the top right X to be "Quit Application" and equivalent to alt+f4.

It can be useful to have X close to system tray, in which case they can be configured to act that way on an opt-in basis.

I'd still expect an active call to close however, unless a very specific single-purpose thing like mumble. (Which still has "close to tray" opt-in iirc ).

The wider frustrating point is the erosion of the desktop as a whole and the abandonment of native desktop toolkits means it's a total crap-shoot now how something will behave by default, not just on this issue but a whole range of them.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#22
post #6
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

> does Alt-F4 not do the right thing on Windows Alt-F4 closes the _window_, not the application. If the application can 'survive' without a window, not exiting the application is the correct behaviour.

Alt+F4 kills the process.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#23
post #7
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

> I quit Discord with Cmd-Q, does Alt-F4 not do the right thing on Windows? I think the expectation of Windows users is that the X does in fact quit the application, so they don't reach for Alt-F4 the same way Mac users reach for Cmd-Q when they want to quit an application. Basing this on the common complaint of "Why does the application still stay in the Dock after I close it?" from Windows to Mac switchers.

Plenty of Windows applications continue running in background by default after pressing X. It's so widespread that I'd say it's the expected behavior for anything that has a tray icon (Discord does). Most apps that are designed to run in background behave like that by default - media players, torrent clients, sync and backup programs, communication apps, even VMs.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#24
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

AFAIK ALT+F4 is the equivalent of clicking the close window button on Windows, or on macOS. It does not necessarily quit the application. Teams and Spotify, for example, by default don't quit. Many others have a "keep application running when window is closed".

And users hate it.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#25

Earlier quoted context omitted.

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

I think Teams shows a pop-up the first time its window is closed.

I'm pretty sure teams boots you out of the call too? I'm sure I've left meetings by accident that way before.

( Then again, it's not even clear what "teams" is these days given that I've somehow ended up with 2 completely incompatible copies installed on my machine. )

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#26
Does Discord even have a corporate presence in the EU? For the French government to be fining companies because they happen to dislike the UI is such a random and unpredictable decision that it seems like a strong signal for US firms to not set up offices in the EU at all.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#27
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

Teams was more nefarious than that, if you click the x it minimizes the application, if you click exit the application from menu, it keeps a background process alive, ie seperate application, that you need to also exit. I hope they get fined to hell for that since it is so annyoing

They since have seem to have fixed this, but for most of the pandemic it was like as described. Very annoying at the least.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#28
post #3

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. However, in Microsoft Windows, clicking on the "X" at the top right of the last visible application window will exit the application for the vast majority of applicatio…

Yes, Alt+F4 does close the application (no more process). Clicking on the X closes the window and moves the icon to the system tray, effectively hiding the icon and making the icon on the task bar disappear (or if pinned seem like the application isn't running). Anecdotally, I rarely use alt+f4 to close a window.

Not sure about Discord, but for Teams and Slack, there is no difference between clicking the X button, hitting Alt+F4, or accessing the Window menu (hard to do) and selecting Close from there; which is not surprising, as Alt+F4 is the shortcut for the Close action, which is the equivalent of the X button by convention.

Re: Discord fined €800k for failing to comply with several obligations of the GDPR

#30

> When a user logged into a voice room closes the DISCORD application window by clicking on the "X" icon at the top right of the window in Microsoft Windows, they actually just put the application in the background and stay logged into the voice room. > DISCORD's behavior is different and may lead to users being heard by other members in the voice room when they thought they had left. Yeah, that's bad I'm not such a…

I'm not fond of regulatory agencies defining what constitutes an acceptable password policy. Also, regulatory agencies mandating UI designs - while in this case fairly innocuous - leaves a bad taste in my mouth.

How is this UI design? Wouldn't this fall under UX or just basic functionality? I press X, program close. If I want it minimized I press the minimize button.
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