Earlier quoted context omitted.
excellent response Joseph. Thanks. If I end up needing these services at some point, I'll definitely look into your company first.
Thanks! One more thing, right after hitting reply, I realized the numbers you saw sounded too high. So I checked out our pricing page and it turns out we had a regression in the estimator. 50 metrics reported every 60 seconds costs $4.46, not $26.78. For the $26.78 you can push 300 metrics every 60 seconds. Just pushed out a fix and it shows the correct values now, so this exchange was really helpful!
Anyway, the fact that you are responding here and being active would definitely make me feel like your company would be the first to check out. This is similar to how I feel about WePay as well. Their ceo and engineers read HN and respond to comments. It is the dawn of a new era of access and support.
Cheers.