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Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

status.linode.com

21–30 of 106 posts

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#21
post #11

I can still login to the backend and to my vm through Lish but my websites are down. (I'm in Dallas) edit: followed the instructions in this link mentioned upthread and rebooted, that solved it for me https://www.linode.com/docs/guides/network-helper/#individua...

We ended up rebooting our server, that brought everything back up again.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#22

Off topic: any updates on Linode's Bare Metal service? It's been 2-years since it's been announced as "Coming Soon" and I haven't seen any updates. https://web.archive.org/web/20201116142627/https://www.linod...

I gave up. I submitted an inquiry on their sales form for dedicated and got no response, I contacted their support and got "we'll let you know." They've at least added nvme storage for instances, but in at least their Dallas data center the iops suck. In Newark it's a bit better.

If you've got a bunch of servers at a linode data center and want bare metal ones, I ended up just looking at what other hosts are peered with their nearest exchange. Our servers are in Dallas and Vultr, Equinix via IBM Cloud, and Servermania all had peering to them through a local exchange at infomart or nearby. We ended up moving database servers to those bare metal services and connecting over wan to our linode ones. Latency less than 5ms.

Linode also contacted us to ask why our monthly usage halved. We told them, they offered no alternatives.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#23

They were just bought by Akamai so unfortunately things like this are bound to happen if they are trying to integrate with Akamai the way they'd need to successfully keep growing. I'm not talking just software integration but process and people integration as well. We'll see I guess!

I'm absolutely certain Akamai will fuck Linode up, same as Rackspace ruined Slicehost -- which is what sent me to Linode in the first place.

I'm waiting for a new Linode to pop up.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#24
post #11

I can still login to the backend and to my vm through Lish but my websites are down. (I'm in Dallas) edit: followed the instructions in this link mentioned upthread and rebooted, that solved it for me https://www.linode.com/docs/guides/network-helper/#individua...

If it's DHCP and you know your IP (probably because it's your A record) try manually forcing the IP.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#25
post #9

That’s too bad. Which other vps hosts are folks using these days besides aws/azure/gc? If anyones thinking of switching to digitalocean, I’m currently switching linode from digitalocean who had an unforgivable, catastrophic loss of vm. Digitalocean also prevebts customers from downloading disk image backups offsite for any kind of adult DR. Linode lets you download backup images right from the admin console.

For what it’s worth, I’ve been a Linode customer for about 12 years and have never had a problem. This current issue does not even affect me as my boxes are on static IPs. My setup consists of a number of Linode VPSes, a single Hetzner Box in Germany, and an S3 glacier bucket (the only Amazon service I use) for backups. It’s probably not optimal, especially for the business case, but it works for all my hobby and side projects.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#26
post #22

Off topic: any updates on Linode's Bare Metal service? It's been 2-years since it's been announced as "Coming Soon" and I haven't seen any updates. https://web.archive.org/web/20201116142627/https://www.linod...

I gave up. I submitted an inquiry on their sales form for dedicated and got no response, I contacted their support and got "we'll let you know." They've at least added nvme storage for instances, but in at least their Dallas data center the iops suck. In Newark it's a bit better. If you've got a bunch of servers at a linode data center and want bare metal ones, I ended up just looking at what other hosts are peered w…

Same experience, no response. I tried contacting them both a year ago and about 6 months ago and never heard back.

I went with Vultr (as you mentioned as well) and couldn't be happier.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#27

Off topic: any updates on Linode's Bare Metal service? It's been 2-years since it's been announced as "Coming Soon" and I haven't seen any updates. https://web.archive.org/web/20201116142627/https://www.linod...

A bare metal data point, since I just went through the process of finding an alternative to Packet.net since they were acquired by Equinix : try Hivelocity. My experience with them has been so far so good.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#28

They were just bought by Akamai so unfortunately things like this are bound to happen if they are trying to integrate with Akamai the way they'd need to successfully keep growing. I'm not talking just software integration but process and people integration as well. We'll see I guess!

The Akamai acquisition has had me kind of stressed to be honest. Here in Oceania there aren't a whole lot of established "cloud" hosts to pick from that host locally.

Linode is fantastic and I have loved them for 10+ years. Digital Ocean doesn't host here, nearest is Singapore. Vultr does but I have had poor experiences with them. The other options are AWS and Google which are potentially unbounded expenses which is hard to sell to clients that already see $12/m (aud) as a cost sink, no matter what the server+service will save them in seat time.

There are of course local hosts but they're either oversold cpanel hosts or comparatively expensive (3-10x the price for the same hardware).

I guess it just feeds from my existential dread of being a small fish where if any one of these upstream providers decide "oh, no we flagged that account because of [black box reason], sorry!", you can be out a lively hood with no real recourse.

Guess it just kinda sucks to be at what feels like the end of the long tail of infrastructure.

Re: Linode Outage in Dallas, Fremont, Atlanta, Newark, and Toronto Data Centers

#30
Linode London has been experiencing "greater than normal" intermittent packet loss to Akamai network which they use to peer with other player such as Cloudflare in LDN for nearly two days - before they peered with CF via Linx if I remember correctly. It isn't just isolated to UDP customers. Currently it's fairly stable so for most it's hard to notice but certainly uncomfortable how far they want to drag this problem on - see status.linode.com for how grim the LDN situation is - their support said we'll tell you in a few days what it was once we fixed it. i.e. it's not the rock solid of the last 7 years and their support are largely deaf to how unacceptable this is based on previous standards.
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