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Atlassian is 20 years old and unprofitable

smartcompany.com.au

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Re: Atlassian is 20 years old and unprofitable

#22
post #6

> While it is still used by many tech businesses (including the author’s), it has no real network effect — that is, users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost (other than the initial hassle of switching to a new system). Lol. At some companies, Jira workflows literally run the whole company. At my prev job, prod deployments were tightly linked to Jira.

The thought of running a 10,000+ development team using Basecamp is hilarious in its insanity.

Because that is where Jira primarily plays. In enterprise companies where it's rolled out across the organisation with tentacles firmly embedded into almost every process and system.

And whilst people continue to criticise Jira it continues to grow because in reality it competes with products like Rally not Asana. And there really isn't anything out there that can offer the same level of customisability and flexibility.

Re: Atlassian is 20 years old and unprofitable

#23
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

I liked it when I first switched to it from whatever was I was using ~2010 (Intervals, I think…). It still is somewhat better than a lot of task management/workflow software that you commonly find in enterprise. But it’s kinda just become another version of the thing it was supposed to destroy. The huge, complicated, bureaucracy management system.

Re: Atlassian is 20 years old and unprofitable

#24

Earlier quoted context omitted.

Well its not a cheap product, I suspect its just a massive knot of complexity and thus massively expensive to maintain and manage.

Massive pile of garbage is more like it. As a developer, the only thing slowing me down from getting work done was waiting on JIRA and being told to use the crap they call Confluence to document things.

It's not great but it's not that bad. A business has to have documentation and has to have a standardized workflows around doc. Jira/Confluence is not what I would choose but it works OK.

Re: Atlassian is 20 years old and unprofitable

#25
post #20
post #6

> While it is still used by many tech businesses (including the author’s), it has no real network effect — that is, users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost (other than the initial hassle of switching to a new system). Lol. At some companies, Jira workflows literally run the whole company. At my prev job, prod deployments were tightly linked to Jira.

Yes - JIRA is almost a textbook example of lock in. Moving a large company's workflow would mean months of disruption.

I helped a prior employer move to github and asana through JIRA's own APIs. It's actually not that hard and the entire engineering group was very cheerful of the change.

Re: Atlassian is 20 years old and unprofitable

#26

I didn't realize that they were unprofitable; not good. I don't think they should be valued as a pre-profit/pre-revenue growth stock - as the article says - the product doesn't really have network effects or strong lock-in.

Isn't "unprofitable" just a newspeak for "managed to carefully adjust financials to not pay any taxes"

Re: Atlassian is 20 years old and unprofitable

#27
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

Over the past few years I've gone from despising Confluence to really, genuinely enjoying authoring in it. I find the syntax and shortcuts easy to remember and the UI pleasant. Hell, I even like the iOS app.

Jira and Bitbucket, OTOH, the less said about them the better.

Re: Atlassian is 20 years old and unprofitable

#28
So with Slack there is Mattermost and Zulip.

What are the equivalents for Jira ?

Is there an openish source piece of similar software ?

Jira cops a lot of hate on HN, but really to paraphrase Churchill on Democracy - "Jira is the worst issue tracking software, except for all the others".

The comparison on Wikipedia has so many of them : https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s...

Are any of them any better?

Re: Atlassian is 20 years old and unprofitable

#29
post #21
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

Yes, I like Trello. Although that was acquired.

I think for the purposes of this question, your answer's more like 'no, I prefer that competitor'.

(Hence the acquisition presumably, probably gained them not just the talent but a lot of mindshare and extant SME/startup business.)

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