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WTF Nextdoor? Over 130 clicks to disable email and push notifications?

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Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#22
post #20

A few reactions: Although you can just turn off notifications at the app level, this is annoying because it means you can't won't get notifications for emergency/safety notices, people messaging you directly, etc. The number of relevant agencies will vary by your location, and in my 10 years on ND I have only received an agency notification once or twice. However, I think agencies were only introduced a few years ago…

iOS only lets you turn off bluetooth for a day at a time.

When turned off using control center. You can still completely disable it within settings. (https://support.apple.com/en-us/HT208086)

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#23
We desperately need a revised CAN-SPAM[1], with two additional fangs: additional prohibitions on these sorts of dark patterns (designed to exhaust users into submission), and the opening of individual standing against companies that spam (so that individuals can directly sue these misbehaving companies rather than waiting for the FTC to un-capture itself).

[1]: https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#24
NextDoor: home of the dumbest people on the Internet. They must be proud of that.

There are occasionally things I want to see on there: a new Costco going in where the OSH Hardware used to be, or whatnot. So I got the daily email digest. One email per day -- tolerable.

Then it stopped coming. I wrote to Support, and their guy swore it was still being sent! I said "no, it's not. I looked in Spam and Trash." He swore again that it was going out, and I should "check with my email provider."

I asked "How do you know they're going out? Did you look in the Sent folder?" He got all sniffy and said "We are unable to disclose anything about our internal operations." Ooh, big secret!

So I wrote to the Nextdoor handle on Twitter. They told me there was an experiment going on. I asked if they could take me out of it. They did and all was good again.

Except other people on Nextdoor were also unhappy about being in the experiment, and asked me how I got out of it. I told them; they tried it; Nextdoor now refused to do it for them.

Think about it -- almost every site on the Web is trying to get you to sign up for a daily email. Nextdoor already has one, and they're trying to take it away.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#26
post #3

Earlier quoted context omitted.

seems more like just a bad design

Yeah, I begrudgingly use Nextdoor to make sure I don’t get put on blast for going on a run or walking my kid to school too close to someone’s driveway, and the unfathomably bad design and functionality of their mobile site has me convinced that they’d be incapable of intentionally implementing dark patterns.

What a brilliant business technique! You have to to consent or be punished for otherwise acting like a responsible human. Then they can monetize the engagement. Everybody wins!

Let's extend that. Publish any senior executive's home address to a list containing many militant communists unless they subscribe to your engagement platform themselves! High value info to monetize right there. Then do the switch because they clicked through something. Capitalism working just like we were told about as kids...

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#27

We desperately need a revised CAN-SPAM[1], with two additional fangs: additional prohibitions on these sorts of dark patterns (designed to exhaust users into submission), and the opening of individual standing against companies that spam (so that individuals can directly sue these misbehaving companies rather than waiting for the FTC to un-capture itself). [1]: https://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

We desperately need to overhaul how the average mail provider works. We need unique email addresses every time we sign up for an account that can then be disabled. I do this with fastmail though it's a little annoying to spend 20 seconds to create a new alias every time. At last count I had something like 470 aliases. Probably at least 40 disabled ones after receiving emails I didn't opt in for, or I disabled immediately after the first use because I had no need for further communication with that organization.

Re: WTF Nextdoor? Over 130 clicks to disable email and push notifications?

#28
Thanks OP. If not this post, I wouldn't go there just to see it myself. While there (it wasn't easy to find where these settings are), unsubscribed from most of the email and push notifications. Hopefully, I will remember occasionally launch the app to see _some_ useful posts...
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