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Alexa, why have you charged me £2 to say the Hail Mary?

theguardian.com

21–30 of 127 posts

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#21
> set up by my sister... and is attached to her... account

> can inadvertently enter into premium subscriptions simply by saying yes

So this individual (sister to a journalist at the Guardian, which facilitates information spreading and highlights the possibility of under the radar cases) gives somebody else a voice controlled machine linked to a credit card. What could possibly.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#22

I’m more shocked that the developer of a “skill” that says the holy Mary makes $2 a month and has 10,000 users. That’s a sweet return for work that on the scale of copy-pasting the Alexa getting started tutorial.

Always bet on religion.

Some of the most profitable early apps on the apps stores were Bible apps. People love their religions and will happily spend money on following them.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#23

Be smarter than a smart speaker by never purchasing one. Why put an always on snitch in your home? Such convivence is a trap.

What about smartphones, not just yours, but also those around you with Hey Siri or Hey Google turned on? I don’t see a huge difference.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#24
post #11

I don't think this particular incident is any kind of big deal, though it's funny. It was only a £1.99 a month and there was a 7-day free trial anyway. Amazon say they emailed about it as confirmation. I think the issue it shows is how you can't trust voice control for anything important. It's just a bad interface for buying stuff particularly. If I am buying some dog food, I search dog food, glance over the options,…

Voice control is mostly pretty disappointing. Setting an alarm, playing an album, getting a quick weather forecast? OK. But something more complicated where you really would like good voice control--like when driving--not so much. For example, with podcasts, I find I really need to pre-populate a playlist and by and large I find trying to totally control my phone by voice is very hit and miss. Voice assistants have g…

> But something more complicated where you really would like good voice control--like driving--not so much.

I’ve tried Alexa, Google, and Siri multiple times over the years while driving and it’s just embarrassing how over hyped all of them are and yet simple questions which a human could potentially easily answer in seconds doing a search (if not driving of course), but none of them even get close.

- How far away is that storm?

- How many miles to the state line?

- What timezone is Omaha in?

- Where’s the closest gas station that has diesel?

- What’s the top rated BBQ place in town?

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#26
post #17

Earlier quoted context omitted.

> I can set timers and look up conversions What you seem to be needing takes an old tablet and a slice of an evening of coding...

Because nothing screams like "great UX" and "QOL" like a tablet in a greasy kitchen you can't operate when your hands are full, and having to learn to code in order to use a timer.

> having to learn to code

At HN?!

> when your hands are full

One would never be empty handed while cooking?!

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#27
post #9

Earlier quoted context omitted.

The fact you call this mini feature of setting a timer (which is equally available on your phone via voice) "QOL" is fascinating to me

Setting a time, setting alarms, playing music, turning lights on and off, controlling media, (eg Netflix), checking the weather, etc. I'm just focusing on the universal use cases, and excluding varying degrees of niche usesnlike interactively displaying recipes and saying the rosary. Especially in rooms where you don't already have a sound system, it's really a no-brainer. And I question that you've ever interacted w…

I'm definitely in the middle ground somewhere. I do think they're mostly disappointing. That said, they understand properly phrased commands well enough and are somewhat useful, if hardly essential, for a variety of simple tasks.

>Especially in rooms where you don't already have a sound system, it's really a no-brainer.

I'm going to want some sort of speaker in my bedroom--used to have a CD player--and a smart speaker is as useful a candidate as anything, and it can function as an alarm clock as well.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#28

I don't think this particular incident is any kind of big deal, though it's funny. It was only a £1.99 a month and there was a 7-day free trial anyway. Amazon say they emailed about it as confirmation. I think the issue it shows is how you can't trust voice control for anything important. It's just a bad interface for buying stuff particularly. If I am buying some dog food, I search dog food, glance over the options,…

> “Amazon say they emailed about it as confirmation.“ The elderly woman stated she didn’t own a computer, or know how to use one. Yes, it’s an edge case.

It's a pretty big edge case. In my family we also got an Alexa for my aging grandmother who was already shaky on computer literacy and developed serious motor/vision problems preventing her from using a computer. She learned just enough about Siri and Alexa to make phone calls, play music, and change the channel. There are definitely more old/disabled people out there for whom voice-activated assistants are not just a fun luxury gadget but are essential to performing everyday tasks like calling family members. We had to monitor her account to make sure she wasn't signing up for things without her understanding.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#29
post #7

Be smarter than a smart speaker by never purchasing one. Why put an always on snitch in your home? Such convivence is a trap.

Because the QOL from one is insane for me. While I’m cooking, I can set timers and look up conversions (one big country that produces a lot of internet content, including recipes, uses the most insane units). Everything else is a nice bonus, but those parts are major. That said, I want to replace Alexa with something fully local, but the supply chain issues are currently a hindrance.

> Because the QOL from one is insane for me.

You have an “insane” QOL then if having a manual kitchen timer or a simple conversion chart on the wall would be a major difference.

At least with the manual kitchen timer, you can always know how much time is left just by looking. Set a ten minute timer on an Alexa, you have to threaten it with violence to keep the timer visible for more than 30 seconds of it, and that doesn’t always work either. I went so far as to literally turn off every single thing I could from the display and yet it’ll prefer showing a content less main screen over just keeping the timer displayed.

Re: Alexa, why have you charged me £2 to say the Hail Mary?

#30
post #9
post #7

Earlier quoted context omitted.

Because the QOL from one is insane for me. While I’m cooking, I can set timers and look up conversions (one big country that produces a lot of internet content, including recipes, uses the most insane units). Everything else is a nice bonus, but those parts are major. That said, I want to replace Alexa with something fully local, but the supply chain issues are currently a hindrance.

The fact you call this mini feature of setting a timer (which is equally available on your phone via voice) "QOL" is fascinating to me

Well, using your phone as a voice assistant is using a voice assistant…
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