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Google terminated our Developer Account, says it is “associated”

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Re: Google terminated our Developer Account, says it is “associated”

#21

Post by Symbiote »

lima wrote: post #7

We need legislation forcing companies to manually review algorithmic decisions that impact people's lives - there has to be a proper appeals process. It's simply not economical for many companies to deal with the long tail of false positives, so they don't. Google has billions of users, and if their algorithms are 99.999% right about bans, their metrics look great but that's still tens of thousands users wrongfully b…

GDPR Art. 22: https://gdpr-info.eu/art-22-gdpr/

But that's only part of it. A business account might not fall within these rules, and Google can enforce them anyway (after human review) with very little recourse available.

Breaking the App store duopoly is the solution.

Re: Google terminated our Developer Account, says it is “associated”

#22

Post by qalmakka »

I will say this once again: App Stores are too important in the current world to be left to the mercy of some big Internet company. I agree they should get a cut due to them being both the creators and maintainers of their platforms, but their ability to regulate what's in them should be left to a third party or government agency, just like trade is not left to its own devices and has regulators. Apple and Google are way too powerful for their own good.

Re: Google terminated our Developer Account, says it is “associated”

#23

Post by [deleted] »

savant_penguin wrote: post #16
gentleman11 wrote: post #5

Googles dumb machine learning is destroying peoples lives and will continue to do so for decades unless somebody stops them. They control most of the internet and mobile space, it’s like having your water cut off permanently

I'm really unsure why people still decide to build their companies under Google products

[deleted]

Re: Google terminated our Developer Account, says it is “associated”

#25

Post by leros »

lima wrote: post #7

We need legislation forcing companies to manually review algorithmic decisions that impact people's lives - there has to be a proper appeals process. It's simply not economical for many companies to deal with the long tail of false positives, so they don't. Google has billions of users, and if their algorithms are 99.999% right about bans, their metrics look great but that's still tens of thousands users wrongfully b…

I agree. These walled gardens wouldn't be the end of the world if you could actually talk to a human customer service person to resolve these issues. The problem is that companies are willing to use algorithms that are 95% correct because it's good enough for them, but that ignores that it's screwing over a percentage of their customers.

Re: Google terminated our Developer Account, says it is “associated”

#26

Post by tedivm »

gentleman11 wrote: post #5

Googles dumb machine learning is destroying peoples lives and will continue to do so for decades unless somebody stops them. They control most of the internet and mobile space, it’s like having your water cut off permanently

They've always been like this. Back in 2005 I had a website that was popular enough to earn about $80 a month in Google ads. When I tried to cash out with $300 to pay for some college books Google cancelled my ads account claiming click fraud and kept the money. They completely ignored any attempts to contact them.

In some ways I'm lucky it happened when it did, as it kept me from relying on Google services since then. Google is horrible when it comes to customer service- always has been, always will be- and it's why I'll never understand people who advocate for GCP or other Google services.

Re: Google terminated our Developer Account, says it is “associated”

#27

Post by leros »

belter wrote: post #10
leros wrote: post #3

My website just got blacklisted from Google because a non-existent URL got flagged for social engineering. I'm still trying to figure what to do.

Escalating to Google 2nd level support, ( a.k.a.: Hacker News ) is a starting point.

We'll see. I "resolved" the issues and requested a site review a few days ago. I have very low expectations.

Re: Google terminated our Developer Account, says it is “associated”

#28

Post by mikece »

Cases like this make me wish Google could be sued for $100,000,000 because it's clear that are they not following their own rules when it comes to banning accounts. This has REAL business impact, not to mention the implication of libel that the holder of the account did something to deserve to be banned. Yeah, I know: the business entered into an agreement with Google to abide by their rules and terms of service but when Google doesn't follow those rules I think they open themselves up to massive liability.

Re: Google terminated our Developer Account, says it is “associated”

#30

Post by carrolyda »

savant_penguin wrote: post #16
gentleman11 wrote: post #5

Googles dumb machine learning is destroying peoples lives and will continue to do so for decades unless somebody stops them. They control most of the internet and mobile space, it’s like having your water cut off permanently

I'm really unsure why people still decide to build their companies under Google products

Is there any cloud/PaaS/SaaS company without a "we can terminate your account at any time for any reason"-clause?

Otherwise you still have the same problem wherever you go.

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