Your eBay account has been suspended • Hacker News Board

Re: Your eBay account has been suspended

#21

Post by quisquous » Fri, Dec 03, 2021, 10:45 PM UTC

opwieurposiu wrote: post #7

Somebody probably hacked your account and listed a bunch of macbooks for sale. If you list a bunch of expensive stuff with little history of selling eBay will ban you. It also depends on the items "you" list, for some reason apple products turn the fraud score up to 11.

Good idea. I just checked and I don't see anything for sale or recently for sale. And I rotated my password for good measure. I can still login, I just can't buy or sell anything.

I got a flurry of what looked to me like phishing emails 'from eBay' right before my account was suspended...they claimed to cancel my bids on a bunch of old, long over auctions, with the call to action asking me to click on link with a URL referencing a local DLL.

So yah, something fishy is going on, but I can't help eBay figure it out if they just disable my account and make themselves unreachable. Is this what ghosting feels like?

Re: Your eBay account has been suspended

#22

Post by atlanta90210 » Fri, Dec 03, 2021, 10:52 PM UTC

kkielhofner wrote: post #15

Same thing happened to me last year. Listed an item, it got pulled, almost identical message. Contacted support, account is banned from selling forever. I’d had it since 1998.

What was the item?

Re: Your eBay account has been suspended

#23

Post by humaniania » Fri, Dec 03, 2021, 10:56 PM UTC

guilhas wrote: post #11

I would really like to find a good alternative Endless captchas, randomly asking to login again, holding payments, asking for more and more user data, now demands ID card picture and social security number for selling, dropping PayPal... After 10 years without problems, getting really tired the past 6 months

Etsy has been moving into this space.

Re: Your eBay account has been suspended

#24

Post by roneoo » Fri, Dec 03, 2021, 10:56 PM UTC

kgwxd wrote: post #12

My email client is also my RSS client. I just panicked a little bit.

:D

Re: Your eBay account has been suspended

#25

Post by bovermyer » Fri, Dec 03, 2021, 10:57 PM UTC

Normille wrote: post #10

I posted this in another thread on the same subject: Not exactly related but: a couple of weeks ago I suddenly had my account 'restricted' on eBay and told I could no longer sell or receive payment for anything I'd sold until I uploaded a load of personal ID documents [passport / driving licence, etc] to confirm my identity. This, after I'd been buying and selling on eBay for 19+ years. Browsing their 'community' for…

Yeah... my eBay account is very old (maybe 1998 vintage?), and I almost never use it anymore.

But I have a fondness for out of print, obscure tabletop RPGs, and eBay is probably the only market I know of for that, outside of knowing a guy who knows a guy.

Losing access to eBay would be annoying. Not world-ending, because perspective. But annoying.

Re: Your eBay account has been suspended

#26

Post by quisquous » Fri, Dec 03, 2021, 10:59 PM UTC

chronogram wrote: post #17

If Ebay has 2FA you should write in your post if you’ve been using 2FA.

I don't have 2FA enabled on my eBay account. I use a unique, complicated password though, and I don't see any suspicious activity on my account, though, apparently eBay saw something wrong. Unfortunately they won't tell me what's wrong, so I can't figure it out or help.

AFAIK eBay doesn't support WebAuthn. I got a set of 3 Yubikeys some months ago (1 for my laptop, 1 for my workstation, 1 for backup in my fire safe) and I wanted to protect my eBay account using them, but eBay only offers me options to add SMS or eBay's mobile app as 2nd factors.

Re: Your eBay account has been suspended

#27

Post by kevin_thibedeau » Fri, Dec 03, 2021, 11:02 PM UTC

robalfonso wrote: post #4

PaulHoule wrote: post #2

My wife got kicked out of PayPal for no good reason 15 years ago. I think she could have reinstated it if she sent a fax but she wasn't about to send a fax. If you want to know why people aren't adopting 2FA, it's because we know it's just a matter of time until the hole that attaches your Yubikey to your keyring wears away, your Yubikey disappears, and with customer service that amounts to "talk to the hand" at many…

Because of this, I make a point of having 3 2fa keys. A daily driver, a backup key on a key ring and the final one in a fireproof safe. Like you I would be afraid what would happen if I lacked my key. Companies need to at least clarify “what happens if I don’t have my key” also one time codes are a thing that need to be saved and can help mitigate a hardware failure.

I wouldn't depend on long term data retention of flash memory. You should have a passphrase encrypted printout of the contents as well.

Re: Your eBay account has been suspended

#28

Post by [deleted] » Fri, Dec 03, 2021, 11:04 PM UTC

chronogram wrote: post #17

If Ebay has 2FA you should write in your post if you’ve been using 2FA.

[deleted]

Re: Your eBay account has been suspended

#29

Post by nyuszika7h » Fri, Dec 03, 2021, 11:06 PM UTC

quisquous wrote: post #26

chronogram wrote: post #17

If Ebay has 2FA you should write in your post if you’ve been using 2FA.

I don't have 2FA enabled on my eBay account. I use a unique, complicated password though, and I don't see any suspicious activity on my account, though, apparently eBay saw something wrong. Unfortunately they won't tell me what's wrong, so I can't figure it out or help. AFAIK eBay doesn't support WebAuthn. I got a set of 3 Yubikeys some months ago (1 for my laptop, 1 for my workstation, 1 for backup in my fire safe)…

They do support WebAuthn, but only on Windows. (It works perfectly fine on Linux if you spoof your user agent.)

Also note that the option is not under "2 step verification" but a separate "Security key sign in" section lower down, because their implementation is not really 2FA, it's just an additional login method (email + security key) and it doesn't disable regular email + password login.

Re: Your eBay account has been suspended

#30

Post by kkielhofner » Fri, Dec 03, 2021, 11:07 PM UTC

atlanta90210 wrote: post #22

kkielhofner wrote: post #15

Same thing happened to me last year. Listed an item, it got pulled, almost identical message. Contacted support, account is banned from selling forever. I’d had it since 1998.

What was the item?

It was an EVGA Nvidia GTX 1080.