Launch HN: DailyBot (YC S21) – in-chat automation for work • Hacker News Board

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#21

Post by nmstoker » Tue, Nov 30, 2021, 8:46 PM UTC

simon_000666 wrote: post #19

Hey, I’ve got another feature request for you - detect when your messages sound passive aggressive, angry or sarcastic. I’ve noticed many people who switch to remote work who were fine to work with in person have terrible online style and put people’s backs up - a way to tell those people automatically would be great. Also onboarding checklists & guides and faq abilities would be cool.

Or better yet, detect the behaviour that's triggering the passive aggressive response and handle that better before it causes frustration.

A lot of it comes about because people are lazy: - unwilling to try something obvious/easily discovered - unwilling to think about who might actually be a sensible person to contact - unwilling to spend even a tiny effort to describe their problem clearly with basic useful details

These would be at the harder end of NLP but they are common and I suspect there are signs that could give away this sort of thing.

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#22

Post by maomorales » Tue, Nov 30, 2021, 8:52 PM UTC

I thought it'd make sense to share how we're internally using DailyBot, to build DailyBot. This will give you a better picture.

1. We run daily stand-ups

2. Every Friday, there is a 3 questions retrospective, really good to reflect about work and priorities

3. On Monday, we run an icebreaker, the team tells stories about how the weekend went, it helps us stay connected at a human level

4. Every 2 weeks, we get a #watercooler prompt with very random questions that create discussions among the team

5. Whenever we're launching a release, we trigger the command "Coderelease" that shows a native form that the technical leads fill out. The data is posted in a #releases channel, then everyone sees what new things are being launched, we use that data as change control, and PMs use the notes to prepare product updates for users, etc.

6. When we get any idea/feedback, we register that through a form that we can trigger in chat "@dailybot customer feedback"

7. Every week, the team is paired randomly to have virtual coffees (those are optional to opt in, but nice to keep our team connected)

8. We run polls/surveys from time to time with DailyBot

9. I have built a few commands to query internal data, like product top KPIs

This is how adaptable DailyBot can be.

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#23

Post by maomorales » Tue, Nov 30, 2021, 9:00 PM UTC

nmstoker wrote: post #21

simon_000666 wrote: post #19

Hey, I’ve got another feature request for you - detect when your messages sound passive aggressive, angry or sarcastic. I’ve noticed many people who switch to remote work who were fine to work with in person have terrible online style and put people’s backs up - a way to tell those people automatically would be great. Also onboarding checklists & guides and faq abilities would be cool.

Or better yet, detect the behaviour that's triggering the passive aggressive response and handle that better before it causes frustration. A lot of it comes about because people are lazy: - unwilling to try something obvious/easily discovered - unwilling to think about who might actually be a sensible person to contact - unwilling to spend even a tiny effort to describe their problem clearly with basic useful details…

This got me thinking on how to train such models. At first, it could be that DailyBot allows any recipient to flag a message they have received, then they provide feedback whether it was aggressive, etc... DailyBot can use that to train the model, and also to provide some neutral feedback to the sender.

The good thing about flagging is that DailyBot won't need to process all the messages, only the ones that a person wants to flag.

Re: Launch HN: DailyBot (YC S21) – in-chat automation for work

#24

Post by eferro » Tue, Nov 30, 2021, 9:50 PM UTC

maomorales wrote: post #16

eferro wrote: post #15

Here is a happy user. We use daily bot daily in all Product+Engineering teams and it helps us a lot to get organized and build small automations. Considering that it includes a few small utilities, can you think of a way to integrate it with external video conferencing systems? I'm thinking about having utilities (pomodoro, stopwatch, meeting cost counter) during the meeting... I'm also interested to see what moves f…

I’m glad you’re using DailyBot :) We have not looked at these integrations with video conferencing apps closely but having tools for better video meetings does sound useful - we’ll take a look. In general automation: a feature that is coming next year is Integromat support, also, we recently launched a feature that allows you to turn any DailyBot Form in an online data table: you can store and query data from it usin…

great to hear about the integration with integromat. I already knew there was integration with Zapier, but in our case we use integromat more, so now a new world of possibilities opens up.

I am going to explore the functionality of capturing information with forms to make a couple of MVPs.

Thank you!