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New emails released in the McDonald’s ice cream machine lawsuit

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Re: New emails released in the McDonald’s ice cream machine lawsuit

#21

In my naivety I build a startup that fixed a problem for a fortune 500 company thinking they would be delighted. They weren't. These big companies are staffed by individuals who are focused on their career and will do absolutely anything to extinguish your company/idea and pretend it was their idea and champion the company's initiative. It's disgusting but it's reality and if you are a founder be ready for it.

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Re: New emails released in the McDonald’s ice cream machine lawsuit

#22
post #5

Earlier quoted context omitted.

Seems like you're making a swipe at capitalism, but this behavior is also rampant in socialist economies (e.g. was very widespread in the USSR), so I don't think the economic system is to blame.

It's a problem of bureaucracy

Particularly career ladders. Without career ladders, people wouldn't feel like they're losing something if they didn't come up with the idea.

My personal feeling is they are overused, but I'm not entirely ready to say they shouldn't exist entirely.

The one thing socialism gives you that capitalism doesn't in this case is that you're guaranteed a job if you are made redundant whereas in a capitalist system, you're out of a job unless you made your own arrangements.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#23

In my naivety I build a startup that fixed a problem for a fortune 500 company thinking they would be delighted. They weren't. These big companies are staffed by individuals who are focused on their career and will do absolutely anything to extinguish your company/idea and pretend it was their idea and champion the company's initiative. It's disgusting but it's reality and if you are a founder be ready for it.

That's the majority of the people in the world. Not just Fortune 500 execs.

This is a pattern of behavior as old as time in politics and commerce and academics and relationships.

This type of person isn’t the majority, at least in my experience, but their minority is large enough that you reliably encounter them when you start working with large organizations.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#24
post #19

The wired article was extremely short not sure if I’m just not getting the full article? It seems from my perspective that Taylor and McDonald’s conspired to take money from the franchise owners. What a shame. Because all it does is incentives owners to cut corners like say serve cold fries so they don’t lose money. McDonald’s used to be great but somewhere lost the way. They used to be the affordable place anyone co…

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Re: New emails released in the McDonald’s ice cream machine lawsuit

#25
First off, Taylor probably is happy with having machines that need service and who knows why McDonald's wants broken machines.

I see nothing wrong with Taylor wanting to improve their own remote monitoring UX. That's just how competition works. Kytch make a good app, and what is Taylor supposed to do, not improve theirs? That part of Kytch's argument is bull. Kytch can MITM and reverse engineer Taylor's machines, but then they don't like it when Taylor does it back to them? Seems like a pretty weak argument. Both companies just need to focus on engineering a better product.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#26

how disgusting. it makes me think that vertical integration is great for countries where the losing party of a lawsuit doesnt face any form of disincentive like paying the legal expenses of the winning party. if you are a company that tries to sell a product like this ice-cream mod then you will be sued but its better to have your own burger joint and fill it with your own inventions. they say that the company was br…

Amusingly enough the ice cream problems are caused by a machine that’s automated and designed to run without people having to do work on it, but this causes it to be offline.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#27
I don't see any basis why the complaint is interesting - there's assertion that the ice cream machine manufacturer is copying features of the competitor's device, which is a perfectly reasonable thing to do and, in the absence of patent protection (the word "patent" is not mentioned in the article) absolutely permissible; and there's some assertion of "stealing trade secrets" without asserting any actual compromise of a secret by someone entrusted to keep it, but rather an act which looks like reverse engineering a product (which, again, does not require a permission for physical devices not covered by patents or copyright; trade secret law explicitly states that reverse engineering is a lawful way of acquiring trade secrets) and its documentation, which should be considered a very reasonable thing to do for anyone with a hacker mentality. Trade secret applies only to things that you actually keep secret, all the things you sell or give to your customers aren't trade secrets any more.

"There was a concerted effort to not only obtain and copy our device and follow everything we were doing, but then also, when it hit a critical mass, to actually put us out of business," - that's pretty much textbook definition of market competition, not an indication of anything shady.

"Kytch argued in its initial legal complaint that the company didn't truly copy Kytch's device to try to fix McDonald's ice cream machines, but simply to have a competing product it could tout to McDonald's—and McDonald's franchisees—in order to prevent Kytch from fixing those machines." - again, it's perfectly legitimate to try and make a competing product to tout to McDonalds; unless they're violating a specific patent, it's their right to do so; more competition is a good thing to have.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#28

how disgusting. it makes me think that vertical integration is great for countries where the losing party of a lawsuit doesnt face any form of disincentive like paying the legal expenses of the winning party. if you are a company that tries to sell a product like this ice-cream mod then you will be sued but its better to have your own burger joint and fill it with your own inventions. they say that the company was br…

“I sometimes wonder what a better McDonalds would look like.”

I think a better McDonalds looks a lot like In and Out. If the Founder is accurate, McDonalds was a lot like In and Out at one time and operated like it. Chick-fil-a operates similarly.

One thing that is always fascinating to me when I go to either of those two fast food restaurants is the army of workers they have on staff at any time. Usually each doing one very specific job and doing it well. They seem to make up for the extra labor cost by having higher sales per store.

Re: New emails released in the McDonald’s ice cream machine lawsuit

#30

In my naivety I build a startup that fixed a problem for a fortune 500 company thinking they would be delighted. They weren't. These big companies are staffed by individuals who are focused on their career and will do absolutely anything to extinguish your company/idea and pretend it was their idea and champion the company's initiative. It's disgusting but it's reality and if you are a founder be ready for it.

Even internally, if your big idea boils down to "I'm eliminating your job", people will be less than enthusiastic
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