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This is a cool guide just in terms of organization and writing style. What previous examples did you take inspiration from?
Thanks so much! The team is thrilled with how it turned out... and our first marketing hire doesn't start until next week, so this was a bit of a grind. We looked at Clearbit's and Productboard's ebooks, frankly. And then we worked with a designer on the PDF itself: http://nonfik.com/studio
Re: The Startup CEO’s Guide to Customer Success and Onboarding
#21Your designer did a great job. It's beautiful.