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Thank HN: 7 years and $7M later, it all started right here

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Re: Thank HN: 7 years and $7M later, it all started right here

#21

Post by valorxl »

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Re: Thank HN: 7 years and $7M later, it all started right here

#22

Post by tentacleuno »

hanspagel wrote: post #16
tentacleuno wrote: post #12

Earlier quoted context omitted.

I just looked and the community is hosted on Discord, and Discord only. Seriously, what is it with FOSS projects and Discord?

We have GitHub issues (works fine for bugs, not so much for discussions), GitHub discussions (no one is there), added Discord by public demand (I hate it, but it’s working well. People help each other there) and plan to add Flarum as an open discussion board soon.

Have you tried Matrix[0], out of curiosity? I see quite a lot of FOSS projects on that (with the users to back it up too, obviously) and it seems to work quite well. I'm in quite a few established projects on there.

You can bridge your Discord channel(s) to Matrix rooms, so it's basically win-win unless you rely on some proprietary custom verification system (e.g. Reactiflux's complex system), although with a little work you can re-create said verification on the Matrix side.

EDIT: I apologise if the tone of my original comment came off as snarky, by the way. It's just so annoying and tiring seeing open-source projects require people be on some downright unethical[1] proprietary chat platform.

[0]: https://matrix.org [1]: https://gist.github.com/Rapptz/4a2f62751b9600a31a0d3c7810028...

Re: Thank HN: 7 years and $7M later, it all started right here

#23

Post by thujlife »

tentacleuno wrote: post #22
hanspagel wrote: post #16

Earlier quoted context omitted.

We have GitHub issues (works fine for bugs, not so much for discussions), GitHub discussions (no one is there), added Discord by public demand (I hate it, but it’s working well. People help each other there) and plan to add Flarum as an open discussion board soon.

Have you tried Matrix[0], out of curiosity? I see quite a lot of FOSS projects on that (with the users to back it up too, obviously) and it seems to work quite well. I'm in quite a few established projects on there. You can bridge your Discord channel(s) to Matrix rooms, so it's basically win-win unless you rely on some proprietary custom verification system (e.g. Reactiflux's complex system), although with a little…

Do you get paid for pushing matrix?

Re: Thank HN: 7 years and $7M later, it all started right here

#25

Post by TheJoeMan »

Could anyone share the economics of letting people use it for completely free? Do you charge a lot for the people who do convert to subscription? What kinds of things can you withhold for the paid version?

I’m just curious if there’s any research on say charging everyone $1 vs charging 1/10 people $10.

Re: Thank HN: 7 years and $7M later, it all started right here

#26

Post by mritchie712 »

ghoomketu wrote: post #14

Great success story. For me personally, I've always found that plain text emails get a much higher engagement rate than the best designed newsletter.

This is especially true for "drip" onboarding emails. Over styled onboarding emails get completely ignored.

Re: Thank HN: 7 years and $7M later, it all started right here

#27

Post by brianwawok »

TheJoeMan wrote: post #25

Could anyone share the economics of letting people use it for completely free? Do you charge a lot for the people who do convert to subscription? What kinds of things can you withhold for the paid version? I’m just curious if there’s any research on say charging everyone $1 vs charging 1/10 people $10.

Even a $1 fee scares off 98% of users. The friction between FREE and ANYTHING BUT FREE is really really high, and a lot more than the friction between $1 and $2. I think for many SaaS platforms it wouldn't be worth it.

If you are doing a free tier, the next level up likely should be at least $5-$10 a month. Or you are overcoming a giant hurdle of getting someone to pay, only for $0.55 after payment processing fees.

* Some sites for sure do the $1-$2 thing, but it seems like not a best practice in general.

Re: Thank HN: 7 years and $7M later, it all started right here

#28

Post by massiarri »

kumarm wrote: post #5

Nice. I remember listening to Nathan Latka podcast about the same company earlier today? Seems like a PR exercise? None the less, great achievement. Others asking whether bootstrap or vc-funded, From the podcast it appears they are part a publicly traded European company.

Believe it or not, it's a complete coincidence. Nathan interviewed me on September 23rd, and we had no control on when the interview would actually be published on his podcast.
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