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Welcome to the Cloud - "Your Apple ID has been disabled."

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Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#21
post #3

Note the comment about credit card security codes. This dude is all the way hacked.

No, there are no credit cards attached to my account. The commenter is mistaken. I also haven't received an emailed receipt so I suspect a larger backend hack. My systems are secure.

Since there's no credit card associated, it couldn't have asked you to verify you via the CVV in an automated way, so perhaps it skipped this extra security step that other account holders have.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#22

I got that same email yesterday when I purchased Lion for a computer on which I'd replaced the logic board. The "change your password" suggestion and lack of a fraud reporting mechanism was strange, but I didn't have cause to tell anyone. Also, the "do_not_reply@apple.com" seems like a strange address for an email like this. It should be "fraud@apple.com" (note: probably doesn't exist) or at least provide a link to t…

I think this issue is orthogonal from the one mentioned on the discussion board. My understanding is that the user on the board is complaining about someone stealing his card number and using it to buy stuff on iTunes via the hacker's own account; the OP is complaining about somebody using the OP's iTunes account (and possibly his PayPal account?) to buy things on iTunes.

It sounds to me like the developer of the app purchased might be in on this - there are apparently multiple reviews saying that the same thing happened to other people. Or maybe said hacker(s) just like playing that particular game?

Edit: I completely agree that do_not_reply is the wrong address from which an email like this should be coming.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#24
I removed my credit card from iTunes a while ago when the first of the "my iTunes account has been stolen" stories was breaking. I just fill the account with iTunes gift cards instead. It's a minor inconvenience to have to keep track of how much gift card credit there is, but the cards are available everywhere in the US (gas stations, Walmart, Walgreens, CVS, etc.) If the account ever does somehow get compromised, the most I lose is the $30 or so I keep in gift card credit.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#25

I don't know why he is blaming apple for the security measure. It could be apple's fault that he was hacked, it could be otherwise. Still apple only knew there was a new device using his account, legit or not it didn't know for sure. I have at least 9 iDevices hooked up to my account as of late, on average 3 more each year. And I don't think apple can do much more to validate each and every one of them without being…

I am blaming Apple for:

* the fact they "allow the purchase first" and "warn later." * their warning email has no fraud or dispute mechanism * I've never purchased a game like this so they my usage pattern should be a red flag

Apple should have fraud systems as powerful and convenient as VISAs.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#27
post #21

Earlier quoted context omitted.

No, there are no credit cards attached to my account. The commenter is mistaken. I also haven't received an emailed receipt so I suspect a larger backend hack. My systems are secure.

Since there's no credit card associated, it couldn't have asked you to verify you via the CVV in an automated way, so perhaps it skipped this extra security step that other account holders have.

That makes sense! I've removed all payment instruments at this point and remain disabled until I hear from Apple.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#29
post #24

I removed my credit card from iTunes a while ago when the first of the "my iTunes account has been stolen" stories was breaking. I just fill the account with iTunes gift cards instead. It's a minor inconvenience to have to keep track of how much gift card credit there is, but the cards are available everywhere in the US (gas stations, Walmart, Walgreens, CVS, etc.) If the account ever does somehow get compromised, th…

I don't have an iOS device, but I do use iTunes on my Mac and Windows desktops. About a month ago, I wanted to rent a movie on iTunes (as a test), but my iTunes balance was $0, so I tried to figure out how to tell iTunes my credit card information. I couldn't find any way to do that. Maybe it's not possible? It was frustrating but my solution was just to buy a $15 iTunes gift card when I was grocery shopping at Safeway.

After reading this story, I'm glad I couldn't give my credit card information to iTunes.

Re: Welcome to the Cloud - "Your Apple ID has been disabled."

#30
post #4

Earlier quoted context omitted.

who is gruber.. Forgive me for being naive..

To be more verbose than molecule: Gruber is an Apple-focused blogger who gained a lot of influence in the Apple world over time. A lot of people interested in the Apple "world" follow his blog. So, if he were to get this problem and blog about it, Apple would make sure it'd be fixed fast…

I very much doubt that assertion. Gruber complains quite a bit, I can’t recognize any pattern of Apple fixing specifically the problems he has faster.
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