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DigitalOcean has the worst reviews I've ever seen

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Re: DigitalOcean has the worst reviews I've ever seen

#21

Post by mrkurt »

burlesona wrote: post #3

Anyone with experience operating on DO want to comment on this? They have great marketing and seem like they offer a nice developer experience, but reviews like this are pretty bad…

Most of these read like the kinds of nastygrams I've received at two separate companies when we shut off fraudulent accounts. The nice thing about DO is that they are easy to try at very small scale, it's probably safe to dismiss these particular reviews.

Re: DigitalOcean has the worst reviews I've ever seen

#23

Post by justin-tm »

amiga-workbench wrote: post #5

I imagine at least some of the bad reviews are there because DO serve the absolute bottom end of the market and with that comes a specific kind of difficult customer.

Correct. This feels like the type of people that go out of their way to give negative reviews to Taco Bell.

Re: DigitalOcean has the worst reviews I've ever seen

#24

Post by teliskr »

I’ve used DO for around 8 years and have had mostly great service & experience with them. At the time of switching, we cut our hosting fees from around $1k to under $300. Now we are running on their hosted kubernetes service and it’s working great. They simplify a lot of things and the pricing is pretty straight forward.

Re: DigitalOcean has the worst reviews I've ever seen

#26

Post by gnabgib »

jrockway wrote: post #11

Seems like there are two classes of complaints: 1) People receive spam from Digital Ocean. They run their own mail servers, but can't handle spam, and this is Digital Ocean's problem. (I stopped running my own mail server because of spam, but I don't blame DO for that.) 2) Fraudsters are prevented from signing up. I am sure VPS providers have a ton of people that don't pay for their service, so blocking them at signu…

Digital ocean is an excellent source of spam, hacks and, port scans. Not that the majority of customers are doing that, but they seem to do little to curb the nepharious. Blocking DO IP ranges does a lot to quieten intrusion logs (if you pay attention to them).

Re: DigitalOcean has the worst reviews I've ever seen

#27

Post by netr0ute »

LAC-Tech wrote: post #19
amiga-workbench wrote: post #5

I imagine at least some of the bad reviews are there because DO serve the absolute bottom end of the market and with that comes a specific kind of difficult customer.

What's the high end of the VPS market?

Local datacenters

Re: DigitalOcean has the worst reviews I've ever seen

#28

Post by fullstop »

LAC-Tech wrote: post #19
amiga-workbench wrote: post #5

I imagine at least some of the bad reviews are there because DO serve the absolute bottom end of the market and with that comes a specific kind of difficult customer.

What's the high end of the VPS market?

AWS

Re: DigitalOcean has the worst reviews I've ever seen

#30

Post by jedimastert »

This is incredible:

> absolute joke of a company.

> requested a payment extension as i just got a new job, which means that my date of being paid has changed from the previous one - refused it and then have the audacity to say "we are hopeful that you can find another solution to solve your financial difficulty"

translation: I couldn't keep up my end of the bargain and got mad at them for not giving me free things

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