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I sent over 10k personal thank you videos to my customers

marshallhaas.com

21–30 of 94 posts

Re: I sent over 10k personal thank you videos to my customers

#24
I sent paper Christmas cards to people who registered an account on my link aggregator platform. The website is free to use. I wrote about 50 cards by hand. The addresses were provided by the users as a response to my “who wants a Christmas card from me” post.

What this guy did is appalling…

Re: I sent over 10k personal thank you videos to my customers

#25
post #22

I think this is no different than a photocopied signature from the CEO in a personalized letter. We have a Microsoft Certified Partner plaque with a Bill Gates signature that is a reproduction. I'm not losing sleep over it.

This is why we're desensitized to such signatures. Do we really want to be desensitized to videos that look like a recording of a human saying your name?

Re: I sent over 10k personal thank you videos to my customers

#26
post #10

This seems at least a little unethical. At the very least, I would think worse of a company that sent a video to me that seemed personalized, but later turned out to be mass-produced. He has an ethics section in the article, but doesn't doesn't go very deep and (unsurprisingly) concludes that his own actions were perfectly fine. The root of the problem is why customers respond well to these videos: they're surprised…

> And the fact is: the CEO did not. It's deception, plain and simple. Not big, evil, Theranos-level deception, but deception still. If you think the blog post is bad, just watch the video on windsor's website: https://www.windsor.io/#video The CEO plainly says he has time to work on other important things. Jesus, even creating the video in the first place, requires you to say Hey First Name

That video is one of the scariest things I've witnessed in less than 60 seconds. The future of communication will be opt-in, I suppose.

Re: I sent over 10k personal thank you videos to my customers

#27

Similarly there is a phenomenal company called HandWrytten. It uses robots to write thank you cards with ink pens. I upload a spreadsheet of all of my contacts, with a message for each, and the robot beautifully writes out the card in my own handwriting; personal hand writing is an extra fee. Takes about an hour for 155 contacts. I keep up with hundreds of people in my job and something personal like this really goes…

I've received thank you cards like this (I volunteer for certain well-regarded organizations). While the thank you card is very nice, the fake "handwritten" part is obvious - the strokes of the pen are a little too clean, too precise to be a human. A human tends to smudge some characters, or some characters will be squeezed in - the robotic handwriting never does that, so it's an obvious giveaway. Don't get me wrong,…

Maybe something more along the lines of this AI handwriting generator?

https://www.cs.toronto.edu/~graves/handwriting.html

Re: I sent over 10k personal thank you videos to my customers

#28

Similarly there is a phenomenal company called HandWrytten. It uses robots to write thank you cards with ink pens. I upload a spreadsheet of all of my contacts, with a message for each, and the robot beautifully writes out the card in my own handwriting; personal hand writing is an extra fee. Takes about an hour for 155 contacts. I keep up with hundreds of people in my job and something personal like this really goes…

My mom made extra money in the '90s doing the manual version of that. She'd pick up a stack of pages with som company's letterhead, a template, and a list of names, and then proceed to hand-write hundreds of nearly identical letters.

Re: I sent over 10k personal thank you videos to my customers

#29

This seems at least a little unethical. At the very least, I would think worse of a company that sent a video to me that seemed personalized, but later turned out to be mass-produced. He has an ethics section in the article, but doesn't doesn't go very deep and (unsurprisingly) concludes that his own actions were perfectly fine. The root of the problem is why customers respond well to these videos: they're surprised…

we are cyborgs, some of us are ahead of the curve.

I should dress as the Joker for Halloween

EDIT: Let me elaborate. in the 90s, remembering someones birthday with a card was meaningful because you REMEMBER their birthday and took action on it. today, people use Google Calendar to remind themselves to send that 'Happy Birthday' texts, and its not dishonest or deceptive.

In this case its taking that concept of using tech to enhance your abilities to the Nth degree.

now I have that song stuck in my head. M O, M O R

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