Airbnb seems to be back up!
Travel websites are down? Airbnb.com, Expedia.com
21–30 of 37 posts
Re: Travel websites are down? Airbnb.com, Expedia.com
#22Earlier quoted context omitted.
Why the heck are status pages so useless here?
One pessimistic argument would be that AWS has no incentive to be honest or timely about acknowledging service outages.
I'd call that the realistic argument. What's the optimistic argument if that's pessimistic?
That an entity the scale of Amazon and AWS just can't figure out how to report system status? Or they forgot? Or didn't have the demand to create it?
Re: Travel websites are down? Airbnb.com, Expedia.com
#23Carmax & Autotrader
Re: Travel websites are down? Airbnb.com, Expedia.com
#24Fidelity (both the website and mobile app seem to be having login problems), I wonder if it’s related?
Re: Travel websites are down? Airbnb.com, Expedia.com
#25Vanguard down...
Kinda depressing how fragile the Internet is.
Re: Travel websites are down? Airbnb.com, Expedia.com
#26Ha, how do you end up reaching for "travel websites"? Like, what is the shared technology that they use that general internet sites don't? I clicked into the comments hoping to learn something interesting about the travel industry (like maybe Airbnb and Expedia and others are all part of some conglomerate - like how many of the dating websites are actually one company). But, yeah, general infrastructure being down an…
> and is boring
This is actually helpful to see a lot of unrelated sites affected by (likely) a similar cause. I've had issues with a couple different sites, and it's good to see confirmation that it's not just me.
Particularly since a) the number of affected sites appears to be growing, and b) as the downtime continues to increase.
Re: Travel websites are down? Airbnb.com, Expedia.com
#27Watching some Olympics, Eurosport Player is also down
Re: Travel websites are down? Airbnb.com, Expedia.com
#28Ha, how do you end up reaching for "travel websites"? Like, what is the shared technology that they use that general internet sites don't? I clicked into the comments hoping to learn something interesting about the travel industry (like maybe Airbnb and Expedia and others are all part of some conglomerate - like how many of the dating websites are actually one company). But, yeah, general infrastructure being down an…
Re: Travel websites are down? Airbnb.com, Expedia.com
#29AWS and/or Akamai are having service issues - naturally both of their status pages are green.
Why the heck are status pages so useless here?
In order for status pages to be useful, they need to be hosted externally, with no dependencies on the product/system/company they report on.
They're already fairly hard to automate, but making them external makes it even harder. So they're generally not automated. And, hopefully, they're not exercised very often, so they're often forgotten. The best way to manage this, IMHO, is to enable customer service to update the status page and delegate the duty to them. Generally, updating the status page reduces the customer service demand, so CS gets the most direct and timely feedback and is best placed to manage it.
Source: I ran a status page, poorly. It wasn't fully external either, but was far away from all the moving parts, so it would only have correlated failure if our hosting had a multi-site routing issue (which happened once, but not while I was there) or DNS problems, but we had mitigations for DNS not working in the clients, so not too bad.
Re: Travel websites are down? Airbnb.com, Expedia.com
#30Ha, how do you end up reaching for "travel websites"? Like, what is the shared technology that they use that general internet sites don't? I clicked into the comments hoping to learn something interesting about the travel industry (like maybe Airbnb and Expedia and others are all part of some conglomerate - like how many of the dating websites are actually one company). But, yeah, general infrastructure being down an…
Travel websites actually do use certain shared back-end systems in some cases: