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Should I present myself as a person or as a company in the about page?

tagbeep.com

21–25 of 25 posts

Re: Should I present myself as a person or as a company in the about page?

#21
This all depends on your target customer.

Put yourself in their shoes, and try to do your best to write what would make them feel comfortable and good about your product for long enough for them to get out their credit card.

Regardless of the size of your company though, it's good to keep in mind that some people are going to be very sensitive to stability when making purchasing decisions, especially if they've been burned in the past by a service that suddenly stopped working. The people who don't care about this, won't care anyway, so for them it doesn't matter what you write.

So I'd be erring on the side of talking about stability, even if you are a one man shop. Especially if your product is still in the early stages and lacking the polish of more mature products.

So perhaps instead of: "After working for 4 years as a server administrator for some medium to large websites and after having a lot of trouble with existing monitoring solutions I decided to build my own."

Maybe something like: "TagBeep was developed in response to a gap in the market for a professional yet simple tool to track website uptime.

Our years of experience in server administration for medium to large sized websites provided us with unique insight into designing a powerful application that takes 5 minutes to set up, and helps you keep your sites up and running 24 hours a day."

Also, while you're clearing in active development and doing a lot to improve your product, I'd hesitate before broadcasting this process that to a small business owner who might not be familiar with the development process, and who is in the decision making phase while looking at your About page. I'd be moving the "Whats Next?" stuff to a dev blog hosted on tagbeep.com/blog.

Re: Should I present myself as a person or as a company in the about page?

#22
3 seconds of thinking about this is at least 2 seconds where you could have been doing something which actually matters but were not.

It is the canonical question asked to avoid actually making or selling stuff on the Business of Software forums.

Re: Should I present myself as a person or as a company in the about page?

#23

This all depends on your target customer. Put yourself in their shoes, and try to do your best to write what would make them feel comfortable and good about your product for long enough for them to get out their credit card. Regardless of the size of your company though, it's good to keep in mind that some people are going to be very sensitive to stability when making purchasing decisions, especially if they've been…

Your comment has some very good advice. I realized now that most of the marketing stuff that I’ve written was made with the assumption that the user is like me. I like reading about the developing process of an app… that’s why I thought it is important to broadcast that. I will try to read more about marketing and about how to know your clients and market. Thanks for your time.

Re: Should I present myself as a person or as a company in the about page?

#24
post #22

3 seconds of thinking about this is at least 2 seconds where you could have been doing something which actually matters but were not. It is the canonical question asked to avoid actually making or selling stuff on the Business of Software forums.

I know what you’re saying but I really needed some help on this part of the project. For example when I was listing my site in web app directories or in the chrome web store I always tried to talk about my service in a very personal way (that made it look like a hobby) but after getting a lot of feedback here I will talk about the service in a professional way and about the company and plans in a personal way.

The feedback from this thread is amazing, thanks to all!

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