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Apps supporting account creation must also offer account deletion

developer.apple.com

21–30 of 106 posts

Re: Apps supporting account creation must also offer account deletion

#21
post #18
post #2

If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.

What actual benefit will anyone derive from this?

There are a lot of shitty companies that require you to contact support or even wait weeks before you can delete your account.

Re: Apps supporting account creation must also offer account deletion

#22

Earlier quoted context omitted.

Of course, people use their apps for all sorts of important things, and it would be disruptive to accidentally delete their accounts from many of them. This issue can be mitigated through confirmation dialogs and other measures. So Apple’s new pro-consumer policy applies to everyone but Apple. Interesting, but not unexpected.

The point is that iCloud is not an app. The account you are referring to is a phone account, not app account. You are comparing apples to oranges.

Apple writes these rules, and as platform owner of iOS they can design the rules not to apply to themselves. I don’t think that’s a good defense against the obvious hypocrisy here. A major part of Apple’s playbook these days is to design some policy that has the effect of advantaging themselves vs. competitors, while also helping the consumer. I think it’s an effective strategy, but it also deserves some criticism. The consumer would be helped more if Apple treated their own services equally.

Re: Apps supporting account creation must also offer account deletion

#23
A related question about this: if an account was flagged for something (e.g. the account was shadow banned), is it OK by GRPD standards to:

1/ not tell the user this info.

2/ keep track of the fact this account was flagged after the account was deleted, for instance by keeping a hash of the email address of the accounts that were flagged?

Re: Apps supporting account creation must also offer account deletion

#24
post #18
post #2

If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.

What actual benefit will anyone derive from this?

The ability to easily delete an account they don’t want anymore? Without jumping through hoops like contacting support. Not sure your question is serious or not.

Re: Apps supporting account creation must also offer account deletion

#26
post #19
post #9

Relevant text under 5.1.1 (v): > (v) Account Sign-In: If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. If your core app f…

Weird how these integrity precautions are being championed by Apple and not the EU or US, democracy is dead, long live corpocracy

To be fair the “right to be forgotten” is, in fact, a law in the EU, it’s just that often you need to go through great lengths to exercise this right.

Apple’s playing field is just much more narrow, which allows it to enforce rules like these in an elegant manner which makes for a much better experience to the end user.

Re: Apps supporting account creation must also offer account deletion

#27
post #11
post #2

If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.

What kind of proof could establish that something has been deleted?

GDPR data package request should return an empty set.

Re: Apps supporting account creation must also offer account deletion

#28

I’ve seen quite a lot of people complaining about this on Twitter. Is there some negative to this I’m not aware of other than companies losing customers? I’ve come across more and more sites in recent years with no account deletion option and it’s hugely frustrating. One I discover it and manage to shut my account down via a support channel they have lost me for good. There is no way I’m ever becoming a customer agai…

  I’ve come across more and more sites in recent years with no account deletion option and it’s hugely frustrating.
It’s just not something that developers have really had to account for thus far.

You ingest data and then it and derived data goes god knows where in your organization. How do you track all of that down?

(There’s “should be” and “actually is”. I’m referring to the latter.)

Re: Apps supporting account creation must also offer account deletion

#29
post #19

Earlier quoted context omitted.

Weird how these integrity precautions are being championed by Apple and not the EU or US, democracy is dead, long live corpocracy

To be fair the “right to be forgotten” is, in fact, a law in the EU, it’s just that often you need to go through great lengths to exercise this right. Apple’s playing field is just much more narrow, which allows it to enforce rules like these in an elegant manner which makes for a much better experience to the end user.

This is more about the "Hotel California" business model where you can't cancel a service without jumping through ridiculous hoops.

Re: Apps supporting account creation must also offer account deletion

#30
post #11
post #2

If this is actually enforced it will be a huge boon for everyone. Especially if they require proof of some sort that the account info is gone.

What kind of proof could establish that something has been deleted?

An "AppStore oath" could come close.
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