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Framework Laptop pre-orders are open, starting at $999

frame.work

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Re: Framework Laptop pre-orders are open, starting at $999

#21
post #11

Earlier quoted context omitted.

When is the website coming back up

Back up now! We upgraded some infrastructure quickly to handle the massive influx of visitors.

I think it’s down again if you click the configurations. Home page is sometimes up, but that’s also down some of the time.

“ 500 Internal Server Error If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong.”

The hug of death.

Re: Framework Laptop pre-orders are open, starting at $999

#23
post #11

Earlier quoted context omitted.

When is the website coming back up

Back up now! We upgraded some infrastructure quickly to handle the massive influx of visitors.

Got all the way to checkout, but couldn't order. I'll keep checking back!

Re: Framework Laptop pre-orders are open, starting at $999

#25

Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world. If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? W…

We dogfood regularly on Ubuntu LTS and Fedora, and we've been working with the team at Fedora (and have provided them a pre-release unit). In general, the only issue we foresee in the near term is that the fingerprint reader likely won't work out of the box in Linux. There is a driver though, and we're working on making that setup as easy as possible until it is in mainline.

Re: Framework Laptop pre-orders are open, starting at $999

#26
Hey this looks great. Looking forward to Linux compatibility statement.

The site looks like it's getting the hug of death, which is going to be hard dealing with on Rails unless you have some kind of caching. It looks like you're on Cloudflare. I would recommend doing site rules and turn on static html caching for a lot of front facing pages. Basically anything that isn't the laptop build page.

Re: Framework Laptop pre-orders are open, starting at $999

#27

Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world. If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? W…

My nitpicking is about its offering only Intel CPUs. Hello? Why do Intel at all, these days? What everybody is desperate for are AMD laptops, which are barely available from the volume makers.

Re: Framework Laptop pre-orders are open, starting at $999

#28
post #11

Earlier quoted context omitted.

Back up now! We upgraded some infrastructure quickly to handle the massive influx of visitors.

Got all the way to checkout, but couldn't order. I'll keep checking back!

Thanks for your patience! We're upgrading infrastructure further, but the website is very much still struggling under the load. On that note, we're hiring a Backend Engineer if anyone is interested! https://jobs.lever.co/framework/6935fb47-2921-49df-b94c-e45c...

Re: Framework Laptop pre-orders are open, starting at $999

#30
post #26

Hey this looks great. Looking forward to Linux compatibility statement. The site looks like it's getting the hug of death, which is going to be hard dealing with on Rails unless you have some kind of caching. It looks like you're on Cloudflare. I would recommend doing site rules and turn on static html caching for a lot of front facing pages. Basically anything that isn't the laptop build page.

Thanks! On Linux, we dogfood on Ubuntu LTS and Fedora, and have a pre-release unit with the Fedora team. We'll be publishing more detailed compatibility results soon, but it looks good.

We're definitely having some back end issues under the load! As noted elsewhere, we're hiring in this area (help us, please): https://jobs.lever.co/framework/6935fb47-2921-49df-b94c-e45c...

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