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Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

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Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#21

Given that cable companies are often monopolies in the region they operate and that they have a history of shady practices, I’m not sure why people are so hesitant to accept local governments from offering broadband instead. If they did then at least there would be public input on the implementation instead of just corporate interests deciding who is eligible and what they want to install (and when…)

You should be careful not to underestimate how incompetent local governments can be.

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#22

Given that cable companies are often monopolies in the region they operate and that they have a history of shady practices, I’m not sure why people are so hesitant to accept local governments from offering broadband instead. If they did then at least there would be public input on the implementation instead of just corporate interests deciding who is eligible and what they want to install (and when…)

To be fair, your local government is a monopoly in the region they operate and if you look into it likely have a history of shady practices - at least all the places I have lived. I also doubt they value customer service any more than your ISP.

in theory, you can at least vote them out in the next election.

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#23
post #11

Earlier quoted context omitted.

Municipal broadband doesn't bundle with TV and sports like Comcast does. Addicted people need their hits of dopamine, and Comcast (or insert evil ISP here) controls the supply even with a municipal player in town. I wouldn't be surprised if Comcast charged you more for your TV package alone than if you bundled your internet as well.

There are plenty of internet OTT services that provide live TV like Hulu Live, YouTube TV, Sling, etc. These days if you’re not into sports, there is really no need for live TV. You can mix and match streaming services.

And you can always just pay for MLB, NFL, NBA, etc. streaming services. You get hit with the same blackout dates too!

Also, digital antennas can come in handy if the local channels provide the news and sports content that you could otherwise not get with Internet TV services.

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#24
Would a municipality be able to compete regionally outside of their "jurisdiction"?

I could see a major increase in these municipal providers if that could somehow be an additional revenue driver. But I also imagine the existing players already lobbied a law to prevent that.

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#25
post #2

How in the world can someone "prefer their current provider" without something to compare against? I think in any kind of survey like this, I would like to see the actual questions that were asked.

How in the world can someone "prefer their current provider" without something to compare against?

Maybe they've had bad experiences dealing with other municipal services from their city. Or maybe they just think the act of switching will be a pain in the butt. I can imagine many of the answers boil down to "yes, give me anything but X" or "it's good enough please don't break it"

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#26

I don't see any way this could be a meaningful survey, because the implication is that 60% of consumers would "not even consider" switching to a cheaper provider, which is ridiculous. Of course people would consider it. I'm not even personally convinced it's a great idea (I'm not currently impressed with municipal _anything_ living in Seattle), and I would _consider_ using it instead of Xfinity. I doubt there are 20%…

> I don't see any way this could be a meaningful survey, because the implication is that 60% of consumers would "not even consider" switching to a cheaper provider, which is ridiculous. Are you assuming municipal broadband would be cheaper? As discussed elsewhere on this thread, it's very difficult to have any sense of the meaning of the results without understanding the questions asked. If the question was literally…

No, sorry, not making any assumptions. I'm using "consider" as "take a look and see if it's worth it". I agree it's useless without giving consumers actual numbers to look at.

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#27

Allegedly Chattanooga has 10Gb municipal broadband. Anyone use it? How's the service?

I have the 1Gb municipal broadband here in Chattanooga. The customer service is fantastic—night and day compared to what I had with Comcast when I was in Atlanta.

I haven’t had any outages in the year or so I’ve been here. Latency and packet loss are better than what I had with Comcast on average. There are no caps either.

I pay the same price here that I paid for 50mbps Comcast business class (business to avoid the data caps).

Re: Study: 40.2% of Consumers Would Consider Switching to Municipal Broadband

#29

That’s fairly amazing to me considering the billions of dollars that corporate monopolies have invested in advertising and PR, compared to zero in towns that haven’t done any promotion of the idea of municipal broadband.

It's cause they've invested all that money in PR and advertising and not _actually running fiber to my god damn house_.
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