One part concerned me though, in the interview, it mentions "we own (and have built) all of our own platform." and it fails to mention a few critically important key parts of a storage platform, first being encryption. How are personal files being handled? Is encryption being used? Are you able to access this data using a shared key?
As well as contingency, what happens if critically important data is stored on your platform. On your website you mention:
"We have a world class, IPV6-capable network with locations in three US cities as well as Zurich and Hong Kong"
however fails to mention if replication is done across these locations. If technology (drives) is stolen from your datacenter, or mechanical failures beyond your control happen, how will you be able to recover from physical failure if you only appear to be serving from a single location?
Excuse me if I'm wrong but I couldn't find anything concrete in either the interview or your website. The premise of the platform seems quite well aligned with keeping alive the the UNIX philosophy, and reminds me of Tarsnap.
Either way, well made interview and interesting approach to a storage platform.
As a sidenote, what keyboard are you using? It seems really interesting and you failed to mention it in the interview :)
EDIT: It appears that you offer Geo-Redundant Filesystem as as separate product, maybe you would want to make this a bit more visible on your website except for only the FAQ and order pages. Either way, it seems like a sufficient move, that does still leave the topic of encryption though. As mentioned traffic is encrypted using SSH ofcourse, but is the data itself encrypted on your platform?