21–30 of 236 posts
I'm sorry but Shopify has always been focused on profit and lock-in, which is why they don't allow tools that move customers away from the platform and will stop paying resellers (all) their recurring commission if you don't add enough new customers to the platform every year. And now your stepping on their transaction profits which are substantial, considering the amounts they process.
Shopify is really terrible when it comes to partner support. The documentation is terrible and if you want to use their API, be prepared to bang your hand against the wall for their design choices. Partners are not Shopify's actual customers of course, but Shopify wants partners to make up for all the shortcomings of the platform without making appropriate tools and support available. In your particular case, if I un…
These aren't purchases via their app store (I don't know if you can even do that?). They're within our webapp using Shopify's billing API to buy stuff. The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.
Shopify is really terrible when it comes to partner support. The documentation is terrible and if you want to use their API, be prepared to bang your hand against the wall for their design choices. Partners are not Shopify's actual customers of course, but Shopify wants partners to make up for all the shortcomings of the platform without making appropriate tools and support available. In your particular case, if I un…
These aren't purchases via their app store (I don't know if you can even do that?). They're within our webapp using Shopify's billing API to buy stuff. The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.
> The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.
So Shopify is responsible for generating 100% of your revenue, correct? If you are opposed to a 20% cut of that on principle, how else do you expect them to make money?
Earlier quoted context omitted.
These aren't purchases via their app store (I don't know if you can even do that?). They're within our webapp using Shopify's billing API to buy stuff. The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.
do you show to the Stripe billing option to all installations (meaning also the ones that came directly from the App Store listing) or only the ones that came through your website / are existing customers?
Another problem is we've got 4 products and only one is listed on the Shopify app store. If they log in via product A's listing then buy product B, it seems we must use Shopify's billing for that too.
Or maybe I don't understand how exactly you use Stripe in connection to Shopify. Can you tell us more about what your app does and how you use Stripe?
https://www.shopify.com/partners/terms#section-c2-2
> Unless otherwise indicated in this Agreement or agreed to by Shopify in writing, under the App Plan, an App Developer is entitled to eighty percent (80%) of the total revenues from the sale of, subscription to or charges relating to the Public Application, with Shopify being entitled to the remaining twenty percent (20%).
https://www.shopify.com/legal/api-terms
> “Public Application” means an Application that accesses the Shopify API via an API Client and that is made available to Merchants either via a URL or through the Shopify App Store, and that is not a Custom Application.
> “Private Application” means an Application that accesses the Shopify API via Private API Credentials and is made available to a single Merchant.
I'm sorry but Shopify has always been focused on profit and lock-in, which is why they don't allow tools that move customers away from the platform and will stop paying resellers (all) their recurring commission if you don't add enough new customers to the platform every year. And now your stepping on their transaction profits which are substantial, considering the amounts they process.
wow, they hold seller's data hostage?
I'm not a Shopify partner, but it looks like this is nothing new or suprising, and clearly stated in their terms. Why are you suprised or pissed off? Or maybe I don't understand how exactly you use Stripe in connection to Shopify. Can you tell us more about what your app does and how you use Stripe?
Earlier quoted context omitted.
These aren't purchases via their app store (I don't know if you can even do that?). They're within our webapp using Shopify's billing API to buy stuff. The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing.
Yes but if you bill them separately using Stripe, that's clearly against their Terms of Service. > The Shopify integration is just used for discovery (via their app store), login, installation, email integration, and of course billing. So Shopify is responsible for generating 100% of your revenue, correct? If you are opposed to a 20% cut of that on principle, how else do you expect them to make money?
Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical